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Suggestion
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Resolution: Duplicate
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NOTE: This suggestion is for JIRA Server. Using JIRA Cloud? See the corresponding suggestion.
Hello Guys,
Configuring issue creation via email, and using the ccWatcher option to add cc's of the email as watchers of the issue, specifically when the issue is created, the users are added as watchers, but they aren't notified of the creation of the issue, if the group to be notified is the watchers group.
I'm not sure it the mail notification is fired before the users are added as watchers, but it's something to look at.
Cheers
Thiago Prisco
Atlassian Support
- duplicates
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JRASERVER-37637 CC'ed Watchers do not receive notification of Issue Creation (via email)
- Gathering Impact
- relates to
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JRACLOUD-24223 ccWatcher does not notify users when issue is created
- Closed
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JRASERVER-5493 Ability to add watchers during issue creation
- Closed