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  1. Jira Cloud
  2. JRACLOUD-24223

ccWatcher does not notify users when issue is created

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    • Suggestion
    • Resolution: Duplicate
    • None

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    Description

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      Hello Guys,

      Configuring issue creation via email, and using the ccWatcher option to add cc's of the email as watchers of the issue, specifically when the issue is created, the users are added as watchers, but they aren't notified of the creation of the issue, if the group to be notified is the watchers group.

      I'm not sure it the mail notification is fired before the users are added as watchers, but it's something to look at.

      Cheers
      Thiago Prisco
      Atlassian Support

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        Issue Links

          duplicates

          Bug - A problem which impairs or prevents the functions of the product. JRACLOUD-37637 CC'ed Watchers do not receive notification of Issue Creation (via email)

          • Low - Low priority issues
          • Closed
          is related to

          Suggestion - JRASERVER-24223 ccWatcher does not notify users when issue is created

          • Closed
          relates to

          Suggestion - JRACLOUD-5493 Ability to add watchers during issue creation

          • Closed

          Activity

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              Unassigned Unassigned
              tfprisco Thiago Fagundes Prisco [Atlassian]
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              Dates

                Created:
                Updated:
                Resolved: