[JRACLOUD-24223] ccWatcher does not notify users when issue is created - Create and track feature requests for Atlassian products.

Type: Suggestion
Resolution: Duplicate
Component/s: None
Labels:
- affects-server

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Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

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Hello Guys,

Configuring issue creation via email, and using the ccWatcher option to add cc's of the email as watchers of the issue, specifically when the issue is created, the users are added as watchers, but they aren't notified of the creation of the issue, if the group to be notified is the watchers group.

I'm not sure it the mail notification is fired before the users are added as watchers, but it's something to look at.

Cheers
Thiago Prisco
Atlassian Support

duplicates

JRACLOUD-37637 CC'ed Watchers do not receive notification of Issue Creation (via email)

Closed

is related to

JRASERVER-24223 ccWatcher does not notify users when issue is created

Closed

relates to

JRACLOUD-5493 Ability to add watchers during issue creation

Closed

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Type: Suggestion
Resolution: Duplicate
Component/s: None
Labels:
- affects-server

Feedback Policy:

Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.