Loading...

XML

Word

Printable

Details

Type: Suggestion
Resolution: Fixed
Fix Version/s: 6.4.2, 6.5-OD-02
Component/s: Email notifications
Labels:

Feedback Policy:

We collect Jira feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

Description

NOTE: This suggestion is for JIRA Server. Using JIRA Cloud? See the corresponding suggestion.

When you mention an user on an issue, JIRA sends a different notification, where the reply-to header is not the account configured in JIRA's Outgoing mail.

This can lead to confusion, when one user mentions another on an issue, the reply by mail should update the JIRA issue.

Attachments

Issue Links

duplicates

JRASERVER-28645 Allow option to configure JIRA "mention" e-mails to come from JIRA's address, not from the individual sender.

Closed

has a derivative of

JRASERVER-43589 Make Mentions use the IssueEvent pattern

Gathering Interest

is related to

JRASERVER-65692 Inconsistent Behaviour when Replying to an Issue Mention Notification

Closed

JRASERVER-28645 Allow option to configure JIRA "mention" e-mails to come from JIRA's address, not from the individual sender.

Closed

JRASERVER-31470 Comment-by-email does not work for @mention emails

Closed

JRASERVER-27798 Mention email notification does not contain issue key in subject line

Gathering Interest

relates to

JRACLOUD-30852 Mention replies should work like JIRA notification replies

Closed

causes: JSP-254349 Loading...

mentioned in: Page Loading...

(1 is related to, 1 relates to, 1 causes, 1 mentioned in)

Activity

People

Assignee:: Oswaldo Hernandez (Inactive)

Reporter:: Pedro Cora

Votes:: 114 Vote for this issue

Watchers:: 83 Start watching this issue

Dates

Created:: 05/Dec/2012 8:14 PM

Updated:: 19/Sep/2019 6:07 AM

Resolved:: 16/Apr/2015 9:02 AM