Inconsistent Behaviour when Replying to an Issue Mention Notification

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    • Type: Bug
    • Resolution: Invalid
    • Priority: Low
    • 6.4.2
    • Affects Version/s: 6.4, 7.3.7
    • Component/s: Email notifications
    • None
    • 6.04
    • 1
    • Severity 3 - Minor

      Problem

      When an user mentioned another user in a comment field, the mentioned user gets the notification email. However, when that user replies on the notification, there's an inconsistent behaviour in two different JIRA versions. Can someone help to clarify which one is the expected behaviour in this case?

      Step to Reproduce

      JIRA 6.4

      • User A added a comment mentioning User B.
      • User B received the notification and click Reply to the notification email
      • The To field specifies User A's email address

      JIRA 7.3.7

      • User A added a comment mentioning User B.
      • User B received the notification and click Reply to the notification email
      • The To field specifies the mail server address

            Assignee:
            Unassigned
            Reporter:
            Anna Cardino (Inactive)
            Votes:
            2 Vote for this issue
            Watchers:
            4 Start watching this issue

              Created:
              Updated:
              Resolved: