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    • Feedback Policy:

      JIRA feedback is collected from a number of different sources and is evaluated when planning the product roadmap. If you would like to know more about how JIRA Product Management uses customer input during the planning process, please see our post on Atlassian Answers.

      Description

      NOTE: This suggestion is for JIRA Server. Using JIRA Cloud? See the corresponding suggestion.

      Atlassian Update – 4 January 2016

      Hi everyone,

      Thanks for voting and commenting on this issue. Your feedback is key to helping us understand how you use JIRA so we can continue improving your experience. We have reviewed this issue over the last few days; however there are not currently any plans to implement this suggestion.

      While JIRA will display labels in different cases as distinct labels, JIRA's search is not case-sensitive. Therefore, a search for "example" will also return issues labeled "EXAMPLE", "ExAmPlE" or any other combination of cases.

      As a note on some of the comments above, we care about these requests. That's why we read the comments and provide updates like this one. However, our goal is to focus on the work that can provide the biggest improvement in usability for the most people. Currently the top priorities of the JIRA development team are:

      1. Performance, especially initial page loads for highly-used pages
      2. Reducing complexity of setting up and maintaining project configurations
      3. Improving the UX of key tasks for software teams, maintaining a backlog

      Please remember that jira.atlassian.com is one of many inputs for the JIRA roadmap. You can learn more about our process here.

      I understand that our decision may be disappointing. Please don't hesitate to contact me if you have any questions.

      Regards,
      Dave Meyer
      dmeyer@atlassian.com
      Product Manager, JIRA Platform

      Problem Definition

      When applying a label, JIRA will not find existing labels that have a different case:

      Basic search has the same behavior:


      An advanced search, using JQL, will find all labels and is case insensitive.

      labels="it_maintenance"

      returns all results.

      Suggested Solution

      Labels should be case insensitive. That is, if an issue already has a label Australia then it shouldn't allow a second label AUSTRALIA

      There isn't any use to be able to label an issue as Australia, australia and AUSTRALIA because searching for the word Australia in any case will return the issue.

        Attachments

        1. backlog.png
          backlog.png
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        2. cis.JPG
          cis.JPG
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        3. Confluence_Label_Sensitivity.jpg
          Confluence_Label_Sensitivity.jpg
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        4. cs.JPG
          cs.JPG
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        5. jira_checker.py
          7 kB
        6. Label_search_not_case-insensitive.jpg
          Label_search_not_case-insensitive.jpg
          80 kB
        7. listLabels.py
          6 kB
        8. Screen shot 2012-05-11 at 2.01.32 PM.png
          Screen shot 2012-05-11 at 2.01.32 PM.png
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        9. Screen Shot 2015-05-13 at 10.05.33.jpg
          Screen Shot 2015-05-13 at 10.05.33.jpg
          28 kB
        10. Screen Shot 2015-05-13 at 10.05.41.jpg
          Screen Shot 2015-05-13 at 10.05.41.jpg
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              • Assignee:
                Unassigned
                Reporter:
                jkirby Jeff Kirby
              • Votes:
                603 Vote for this issue
                Watchers:
                262 Start watching this issue

                Dates

                • Created:
                  Updated: