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  1. Jira Data Center
  2. JRASERVER-35599

JIRA allows you to add the same label several times as long as the letter-casing is different

      Steps to reproduce

      • Add a label to a JIRA issue e.g Abc
      • Try to add another label to the issue, this time with AbC, again JIRA allows this.
      • However, JIRA wont allow you to add a label with the exact same case more than once.

      Problem

      I wasn't sure if this was better raised as an improvement or as a bug. I decided to raise it as a Minor bug because of the unexpected results that it could cause as explained below:

      • This can screw up statistics in a couple of ways as JIRA doesn't always treat each of this labels as unique. A JQL query involving any of this cases (e.g labels = Abc) will return all issues containing either Abc or AbC or ABC or abc. The problem with this is that, in a case where a user tried to create a label abc which he did not intend to be or mean the same as another acronym ABC (especially when he is not aware of that existing label with a seperate casing), the entire data appears to be mixed up when retrieving issues with the label.

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            IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.
            Uploaded image for project: 'Jira Data Center'
            1. Jira Data Center
            2. JRASERVER-35599

            JIRA allows you to add the same label several times as long as the letter-casing is different

              • Icon: Bug Bug
              • Resolution: Duplicate
              • Icon: Low Low
              • None
              • 5.2.11, 6.1.2
              • Issue - Fields

                Steps to reproduce

                • Add a label to a JIRA issue e.g Abc
                • Try to add another label to the issue, this time with AbC, again JIRA allows this.
                • However, JIRA wont allow you to add a label with the exact same case more than once.

                Problem

                I wasn't sure if this was better raised as an improvement or as a bug. I decided to raise it as a Minor bug because of the unexpected results that it could cause as explained below:

                • This can screw up statistics in a couple of ways as JIRA doesn't always treat each of this labels as unique. A JQL query involving any of this cases (e.g labels = Abc) will return all issues containing either Abc or AbC or ABC or abc. The problem with this is that, in a case where a user tried to create a label abc which he did not intend to be or mean the same as another acronym ABC (especially when he is not aware of that existing label with a seperate casing), the entire data appears to be mixed up when retrieving issues with the label.

                        Unassigned Unassigned
                        takindele Taiwo Akindele (Inactive)
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                        Watchers:
                        1 Start watching this issue

                          Created:
                          Updated:
                          Resolved:

                            Unassigned Unassigned
                            takindele Taiwo Akindele (Inactive)
                            Affected customers:
                            0 This affects my team
                            Watchers:
                            1 Start watching this issue

                              Created:
                              Updated:
                              Resolved: