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  1. Jira Align
  2. JIRAALIGN-6391

Program Board History: Page Failing To Load

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    • 1
    • Severity 3 - Minor
    • No

      Issue Summary

      Customer with large amounts of history data are unable to view program board history as it takes a long time to load. If it eventually loads and displays some records, on attempts to scroll through, the browser crashes with various errors such as "Out of Memory". The large amount of data is because the history for all programs is being loaded at once.

      Steps to Reproduce

      1. On a Jira Instance with large amount of History data
      2. Select a Program and PI
      3. Open Program Board
      4. Select History

      Expected Results

      The history page displays records for only the Program selected in the navigation bar

      Actual Results

      The page attempts to load all history for all programs and due to the size of the data, the page fails to render.

      Workaround

      Affected users can view the program board history for one Feature at a time, by;

      • Select the Feature on the program board
      • On the quick view Features slide out page, select "Click Here" in the Details item
      • On the pop up page, view the "Change History" section

          Form Name

            [JIRAALIGN-6391] Program Board History: Page Failing To Load

            Erwann (Inactive) made changes -
            Remote Link Original: This issue links to "HOT-106948 (Atlassian Service Operations JIRA )" [ 854889 ] New: This issue links to "HOT-106948 (Atlassian Service Operations JIRA)" [ 854889 ]
            Simon Qu made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 856930 ]
            Raymond Enechukwu made changes -
            Link New: This issue relates to JIRAALIGN-6414 [ JIRAALIGN-6414 ]
            Simon Qu made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 855392 ]
            backbone-sync-bot made changes -
            Fix Version/s New: 10.128.3 [ 106123 ]
            backbone-sync-bot made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: In Review [ 10051 ] New: Closed [ 6 ]
            backbone-sync-bot made changes -
            Status Original: In Progress [ 3 ] New: In Review [ 10051 ]
            SET Analytics Bot made changes -
            Support reference count New: 1
            backbone-sync-bot made changes -
            Status Original: Short Term Backlog [ 12074 ] New: In Progress [ 3 ]
            Bhanu Vanjaku made changes -
            Status Original: Needs Triage [ 10030 ] New: Short Term Backlog [ 12074 ]

              9430c2193c41 Bhanu Vanjaku
              6ec424453bfd Raymond Enechukwu
              Affected customers:
              1 This affects my team
              Watchers:
              3 Start watching this issue

                Created:
                Updated:
                Resolved: