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Suggestion
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Resolution: Unresolved
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None
Issue Summary
Due to the number of items included in the export, when a user attempts to export a set of Epics/Capabilities/Stories/Features the completed file can be corrupt because of a timeout.
Steps to Reproduce
- View items of a large amount e.g 9000+ on a work item grid
- Export Epics/Capabilities/Stories/Features from their grid
- Download file and open
Expected Results
Warning message advising customer to apply filters to reduce the number of items being exported
Or export file in multiple batches
Actual Results
Downloaded files fails to open with error message "The file is corrupt and cannot open".
Workaround
Apply Tier 1 filters or page level filters to reduce the number of work items that are included in the export.
- is related to
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JIRAALIGN-870 [JIRAALIGN-870] Work Item Export: Export File Corrupt
- Closed
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JIRAALIGN-950 Work Item Export: Feature (Jira Epic) Export File is corrupted when exporting 7500+ Features
- Closed
- resolves
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ALIGNSP-20444 Loading...
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ALIGNSP-22302 Loading...
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PS-148203 Loading...