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  1. Jira Align
  2. JIRAALIGN-5146

Roadmap gets 500 error when loading large data sets

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    • 2
    • Severity 2 - Major
    • No

    Description

      Issue Summary

      When attempting to load the roadmap with more than 2100 items in any parameter of the query, the /releases request fails.

      Steps to Reproduce

      1. Attempt to load a Roadmap with T1 Portfolio(s), T2 Releases
      2. If the combined request has less than 2100 items and less than 2100 teams in its parameters, it will load
      3. If the combined request has any parameter exceeding 2100 items pulled, it will error with 500.

      Expected Results

      Roadmap should be able to load large data sets

      Actual Results

      The Roadmap errors with a 500 until the request can be pared down to less than 2100 items in the request parameters.
      The below exception is thrown in the Splunk log:
      "The incoming request has too many parameters. The server supports a maximum of 2100 parameters. Reduce the number of parameters and resend the request."

      Workaround

      Reducing the request size bypasses this issue, but it is tedious to determine when there are less than 2100 items in the request.

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              dfuller@atlassian.com Don Fuller
              120524bf6ade Jose Sanchez
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              Dates

                Created:
                Updated:
                Resolved:

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