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  1. Jira Align
  2. JIRAALIGN-5020

Running Roadmap - Features filter on over 1000 records results in Error 500.

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    • 1
    • Severity 3 - Minor
    • No

      Issue Summary

      Performance increasingly declines as large numbers of records are filtered on the Roadmap, eventually failing to run. This is seen on users even with Super Admin Role, unlike the bug documented in JIRAALIGN-4765 Roadmap: non SuperAdmin users receive a timeout/500 with large sets of data
      This is reproducible on Data Center: Yes

      Steps to Reproduce

      1. On T1/Config Bar select a Program w/ Solution + PI that contains 1000+ Features.
      2. Now see how the page doesn't load the data, and an error can be seem on the HAR files.

      Expected Results

      Roadmap displays without issue.

      Actual Results

      Roadmap never displays, showing a blank page
      The below exception is thrown in the HAR file:

      Request URL:
      https://<instance>.com/privateapi/roadmaps/features?ReleaseType=ran_ids&ViewByPrimaryProgramOn=false&IsUnassigned=0&IncludeStandaloneFeatures=&SkipNumber=675&TakeNumber=25&IsObjectivesOn=false&MonthByQuarter=false&SortingType=0&IsGroupByOn=false
      Request Method:
      POST
      Status Code:
      500
      Response Time: 30.20 s
      

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

            dfuller@atlassian.com Don Fuller
            4359d07f7f4f Christopher Stringari
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              Created:
              Updated:
              Resolved: