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Bug
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Resolution: Fixed
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Low
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10.117.2
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2
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Severity 3 - Minor
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No
Issue Summary
users will add align users to teams, and occasionally during user addition, Align will delete a batch of members out of the team member list.
After a review of the user's actions, they are not doing anything that would 'deselect' team members from the team and the action from Align appears random
This is reproducible on Data Center: no
Steps to Reproduce
- Go to Administration> Portfolio
- Select a portfolio and go to members tab
- Add people manually. At some point, after repeating the operation, Jira Align will randomly remove a batch of users
Note: This issue appeared in a single on-premise environment and the condition could not be replicated
Expected Results
No user should be removed when adding manually users to portfolio
Actual Results
User appear to be removed from portfolio during member addition process
There is no identified pattern as to when this would happen, nor a limit reached in portfolio users, or number of Addition action in a row
Video example below
PortfolioUser.mp4
Workaround
Currently there is no known workaround for this behavior. A workaround will be added here when available
- resolves
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