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Type:
Bug
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Resolution: Fixed
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Priority:
Medium
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Affects Version/s: 10.112.3
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Component/s: Dynamic Reports - Backlog
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7
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Severity 3 - Minor
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No
Issue Summary
A Jira Align story, when synched with Jira, will display incorrect color coding and will not reflect the global color settings when the item is set to 5-Accepted state.
Instead, the color coding will display the 0-Pending approval color, while having in the details panel 5-Accepted.
Steps to Reproduce
- Create 2 stories and sync them with Jira
- In Story 1, set the state as Done in Jira
- In Story 2, set the state as 5-Accepted in Jira Align
- Let the stories synch fully, and verify that both stories are indicated as "5-Accepted" In their respective detail panel in Jira Align
- Go to the backlog, and look at the Stories' status
- Notice that the stories seem to be pending approval based on their colour, but when hovering the mouse over the item, it shows the item is accepted.
NOTE: This applies only to stories and not features, and standalone Jira Align stories are unaffected
Expected Results
The color code should honour what is set in Administration>Platform Settings>General and show the Accepted color for Accepted items.
Actual Results
- (Standalone) Story created from Jira Align, and accepted in Jira Align

- Story synched with Jira and accepted in Jira Align

Audit log example:By External System on 10/20/2022 1:24:18 PM Updated - Iteration- From [1 KAT KST8] To [] State Changed- From [4 - Test Complete] To [0 - Pending Approval] Accepted Date- From [10/19/2022 11:22:02 PM] To [10/19/2022 11:23:21 PM] By USER1 on 10/20/2022 1:22:02 PM Story Updated - Updated : Story Completed in Jira Align State Changed - From [0 - Pending Approval] To [5 - Accepted ] Sprint Changed - From [BackLog / UnAssigned] To [1 KAT KST8]
- Story synched and closed from Jira

Audit log example:By External System on 10/20/2022 1:24:17 PM Updated - Accepted Date- From [] To [10/19/2022 11:20:01 PM]
Workaround
Currently there is no known workaround for this behavior. A workaround will be added here when available
- relates to
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JIRAALIGN-5893 In Feature Backlog screen stories showing incorrect color code
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- Short Term Backlog
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- is connected to
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JAWM-6938 Loading...
- resolves
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ALIGNSP-16094 Loading...
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ALIGNSP-16243 Loading...