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  1. Jira Align
  2. JIRAALIGN-4504

Backlog: Stories synched with Jira show incorrect color tag when completed

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    • 7
    • Severity 3 - Minor
    • No

      Issue Summary

      A Jira Align story, when synched with Jira, will display incorrect color coding and will not reflect the global color settings when the item is set to 5-Accepted state.
      Instead, the color coding will display the 0-Pending approval color, while having in the details panel 5-Accepted.

      Steps to Reproduce

      1. Create 2 stories and sync them with Jira
      2. In Story 1, set the state as Done in Jira
      3. In Story 2, set the state as 5-Accepted in Jira Align
      4. Let the stories synch fully, and verify that both stories are indicated as "5-Accepted" In their respective detail panel in Jira Align
      5. Go to the backlog, and look at the Stories' status
      6. Notice that the stories seem to be pending approval based on their colour, but when hovering the mouse over the item, it shows the item is accepted.

      NOTE: This applies only to stories and not features, and standalone Jira Align stories are unaffected

      Expected Results

      The color code should honour what is set in Administration>Platform Settings>General and show the Accepted color for Accepted items.

      Actual Results

      • (Standalone) Story created from Jira Align, and accepted in Jira Align
      • Story synched with Jira and accepted in Jira Align
        Audit log example:
        By External System on 10/20/2022 1:24:18 PM
        
        Updated -
        Iteration- From [1 KAT KST8] To []
        State Changed- From [4 - Test Complete] To [0 - Pending Approval]
        Accepted Date- From [10/19/2022 11:22:02 PM] To [10/19/2022 11:23:21 PM]
        
        By USER1 on 10/20/2022 1:22:02 PM
        
        Story Updated -
        Updated : Story Completed in Jira Align
        State Changed - From [0 - Pending Approval] To [5 - Accepted ]
        Sprint Changed - From [BackLog / UnAssigned] To [1 KAT KST8]
        
      • Story synched and closed from Jira
        Audit log example:
        By External System on 10/20/2022 1:24:17 PM
        Updated -
        Accepted Date- From [] To [10/19/2022 11:20:01 PM]
        

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

              dfuller@atlassian.com Don Fuller
              0ed961e27eb4 Erwann (Inactive)
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                Created:
                Updated:
                Resolved: