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  1. Jira Align
  2. JIRAALIGN-4175

Enterprise Insights - EI - JSON / HTML is found in the Objective.[Objective Description]

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      Behaviour:
      Finding JSON or HTML in EI means that for some reason there is JSON / HTML being stored in the source Jira Align database.
      For this specific use, Rich Text is enabled as it can be seen in the Description on a work item:

        

      Suggestion
      The customer is requesting that Enterprise Insights store description data in plain text for Objective.[Objective Description] whenever Rich Text is enabled for a work item's description.

          Form Name

            [JIRAALIGN-4175] Enterprise Insights - EI - JSON / HTML is found in the Objective.[Objective Description]

            Sam Tsubota made changes -
            Resolution New: Done [ 17 ]
            Status Original: Gathering Interest [ 11772 ] New: Closed [ 6 ]

            Sam Tsubota added a comment -

            Hi everyone, 

             

            I apologize for the late notification. We released an enhancement in the Enterprise Insights release 10.125.0 to remove the HMTL tags from the [Objective Description]column values. Due to technical limitations we are unable to remove JSON tags from values in Enterprise Insights.

            Release notes announcement: https://help.jiraalign.com/hc/en-us/articles/19625056957588-Jira-Align-EI-enhancements-and-features-version-10-125-X

            Thanks,

            Sam Tsubota

            Senior Product Manager

            Sam Tsubota added a comment - Hi everyone,    I apologize for the late notification. We released an enhancement in the Enterprise Insights release 10.125.0 to remove the HMTL tags from the [Objective Description] column values. Due to technical limitations we are unable to remove JSON tags from values in Enterprise Insights. Release notes announcement: https://help.jiraalign.com/hc/en-us/articles/19625056957588-Jira-Align-EI-enhancements-and-features-version-10-125-X Thanks, Sam Tsubota Senior Product Manager
            Sam Tsubota made changes -
            Status Original: In Progress [ 3 ] New: Gathering Interest [ 11772 ]
            Rodrigo San Vicente made changes -
            Component/s New: Enterprise Insights - Product [ 70259 ]
            Oksana Luzhna (Inactive) made changes -
            Status Original: Gathering Interest [ 11772 ] New: In Progress [ 3 ]
            Victor Fragoso made changes -
            Description Original: *Behaviour:*
            Finding JSON or HTML in EI means that for some reason there is JSON / HTML being stored in the source Jira Align database.
            For this specific use, Rich Text is enabled as it can be seen in the Description on a work item:

              

            *Suggestion*
            The customer is requesting that Enterprise Insights store description data in the plain text whenever Rich Text is enabled for a work item's description.             		New: *Behaviour:*
            Finding JSON or HTML in EI means that for some reason there is JSON / HTML being stored in the source Jira Align database.
            For this specific use, Rich Text is enabled as it can be seen in the Description on a work item:

              

            *Suggestion*
            The customer is requesting that Enterprise Insights store description data in plain text for Objective.[Objective Description] whenever Rich Text is enabled for a work item's description.
            Victor Fragoso made changes -
            Description Original: *Behaviour:*
            Finding JSON or HTML in EI means that for some reason there is JSON / HTML being stored in the source Jira Align database.
            For this specific use, Rich Text is enabled as it can be seen in the Description on a work item:

              !Screen Shot 2022-01-31 at 9.18.51 AM.png|thumbnail!

            *Suggestion*
            Customer is requesting that Enterprise Insights store description data in plain text whenever Rich Text is enabled for a work item's description.             		New: *Behaviour:*
            Finding JSON or HTML in EI means that for some reason there is JSON / HTML being stored in the source Jira Align database.
            For this specific use, Rich Text is enabled as it can be seen in the Description on a work item:

              

            *Suggestion*
            The customer is requesting that Enterprise Insights store description data in the plain text whenever Rich Text is enabled for a work item's description.
            Victor Fragoso made changes -
            Reporter Original: Mario Sojo [ 0780b5d3ccc0 ] New: Victor Fragoso [ f58471712ff6 ]
            Victor Fragoso made changes -
            Link New: This issue is cloned from JIRAALIGN-3927 [ JIRAALIGN-3927 ]
            Victor Fragoso created issue -

              jstokeld@atlassian.com Jeremy Stokeld (Inactive)
              f58471712ff6 Victor Fragoso
              Votes:
              7 Vote for this issue
              Watchers:
              8 Start watching this issue

                Created:
                Updated:
                Resolved: