Details
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Suggestion
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Resolution: Unresolved
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7
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Description
Issue Summary
When users integrate Jira & Jira Align currently if users have SQL syntax in the description field in Jira, Jira Align will sync and create the work item in Align. However, this causes an issue in Jira Align because users will not be able to modify the work item (associate to a release or release vehicle). In Jira Align users will receive a "Forbidden resource can't be accessed" warning.
Steps to Reproduce
- Step 1 - Ensure you have Jira & Jira Align integration configured
- Step 2 - Create a feature in Jira with SQL syntax in the description field
- Step 3 - Once the feature syncs to Jira Align then try to associate a release vehicle
Expected Results
Possibly consider modifying the toaster warning to be more descriptive for the users vs. Forbidden resource can't be accessed.
Actual Results
Users can't modify Jira Align work items because we don't support SQL syntax in Jire Align Pre PM "Jira Align does not currently support SQL and JS in our description and acceptance criteria fields. Please submit this in our ideation portal so we can still track the request." Also highlighted via JAC Bug: https://jira.atlassian.com/browse/JIRAALIGN-891
We need better guardrails to prevent users from syncing SQL from Jira.
Workaround
The user should remove the SQL syntax from the Jira Align work item and add it to a text file and save it as an attachment. Then the work item can be updated successfully.
Attachments
Issue Links
- is related to
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JIRAALIGN-2899 Jira Connector: Allows HTML Syntax to sync to Jira Align via the description field which causes users to encounter "Forbidden resource can't be accessed"
- Closed
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ALIGNSP-8874 Loading...
- resolves
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ALIGNSP-11915 Loading...
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ALIGNSP-15609 Loading...
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ALIGNSP-17542 Loading...
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PS-153055 Loading...