Details
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Bug
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Resolution: Fixed
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Medium
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10.78
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1
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Severity 2 - Major
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Avengers - USH4
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No
Description
Issue Summary
When clicking on the ID of a kanban board to open its details window, the slide-window content never loads and internal server error is logged.
Steps to Reproduce
- On Jira Align, navigate to "Kanban Boards"
- Locate a Kanban Board and click on its ID link to view its details.
Expected Results
- Content loads inside the slide-out window
Actual Results
- Slide out window opens but content never renders:
The below exception is thrown in the splunk log. It appears we are exceeding a buffer limit:
9/24/20
1:00:32.967 PM
{ [-]
ASP_function: Error.asp
ErrorId: 29116
PageName: Kanban Boards
correlationid: Hlo7/rrg0po4v+YIAlIZ1HVeeJXzb22ZZlZLhpGliZ0=
customer_db: xxxxxx
error_aspcode: ASP 0251
error_aspdescription: Execution of the ASP page caused the Response Buffer to exceed its configured limit.
error_category: Response object
error_column: -1
error_description: Response Buffer Limit Exceeded
error_file: /addBoards.asp
error_line: 0
error_number: -2147467259
error_source:
log_type: exception
logfrom_location: Website-ASP
timestamp: 2020-09-24T14:00:32.967000-04:00
url: https://xxxxxx.agilecraft.com:443/addBoards.asp?FirstTime=True&BoardID=70&TabID=1
urlverb: GET
user: 12977
version: 10.78.0.8457
}
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Workaround
Currently there is no known workaround for this behavior.
