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  1. Jira Align
  2. JIRAALIGN-3726

Kanban board gets an internal error

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Details

    • 2
    • Severity 3 - Minor
    • No

    Description

      Issue Summary

      When s super admin and non-super admins users click on Board 70 in the Kanban Board there is just a blank page spinning. The user is also able to see the ID's repeating as well.

      Steps to Reproduce

      Program---> Kanban Room
      Search for Board 70

      Expected Results

      Board is opened in slideout

      Actual Results

      The below s thrown in Splunk:

      "{""timestamp"":""2021-10-26T11:07:23.605000-04:00""
      ""version"":""10.101.2.21225""
      ""log_type"":""exception""
      ""correlationid"":""NQf34Z1lLbuiCQj0u7P+fG+tGqfHfmJoT7ZEO9YVlhI=""
      ""logfrom_location"":""Website-ASP""
      ""customer_db"":""XXXXXTest""
      ""user"":""10407""
      ""url"":""https:\/\/xxxxxtest.jiraalign.com:443\/addBoards.asp?FirstTime=True&BoardID=70&TabID=1&SOP=1""
      ""urlverb"":""GET""
      ""ASP_function"":""Error.asp""
      ""PageName"":""Kanban Boards""
      ""ErrorId"":""46809""
      ""error_number"":""-2147467259""
      ""error_description"":""Response Buffer Limit Exceeded""
      ""error_source"":""""
      ""error_file"":""\/addBoards.asp""
      ""error_line"":""0""
      ""error_column"":""-1""
      ""error_category"":""Response object""
      ""error_aspdescription"":""Execution of the ASP page caused the Response Buffer to exceed its configured limit.""
      ""error_aspcode"":""ASP 0251""}"
      "2021-10-26T15:07:23.605+0000"
      

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

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              4f593be5d819 Anna Eshlin De Kassal (Inactive)
              0780b5d3ccc0 Mario Sojo
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              Dates

                Created:
                Updated:
                Resolved:

                Backbone Issue Sync