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  1. Jira Align
  2. JIRAALIGN-1609

[JIRAALIGN-1609] Data Migration: Icons no longer have initials

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    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: High High
    • 10.75
    • 10.72
    • other - other
    • None
    • 1
    • Severity 2 - Major
    • Batman! - SCORP6

      Issue Summary

      We have a customer who migrated from on-prem to the cloud that can no longer see initials on the profile image. 

      Steps to Reproduce

      1. Step 1 - User doesn't have a profile picture set
      2. Step 2 - Circle profile image is greyed out 

      Expected Results

      Users should see initials in a colored circle 

      Actual Results

      Greyed out

      Workaround

      No workaround

        1. 2020-06-17_12-56-44.png
          2020-06-17_12-56-44.png
          141 kB

          Form Name

            [JIRAALIGN-1609] [JIRAALIGN-1609] Data Migration: Icons no longer have initials

            Rodrigo Cortez made changes -
            Affects Version/s New: 10.72 [ 91629 ]
            Caz (Inactive) made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: Short Term Backlog [ 12074 ] New: Closed [ 6 ]

            Caz (Inactive) added a comment -

            Fixed in 10.75, users now see initials in a colored circle

            Caz (Inactive) added a comment - Fixed in 10.75, users now see initials in a colored circle
            Caz (Inactive) made changes -
            Status Original: Waiting for Release [ 12075 ] New: Short Term Backlog [ 12074 ]
            Caz (Inactive) made changes -
            Rank New: Ranked higher
            Mariia Deneha (Inactive) made changes -
            Fix Version/s New: 10.75 [ 91632 ]
            Mariia Deneha (Inactive) made changes -
            Status Original: In Review [ 10051 ] New: Waiting for Release [ 12075 ]
            Mariia Deneha (Inactive) made changes -
            Assignee Original: Mariia Deneha [ mdeneha@atlassian.com ] New: Caz [ cgottlieb@atlassian.com ]
            Roman Vozniak (Inactive) made changes -
            Status Original: In Progress [ 3 ] New: In Review [ 10051 ]
            Roman Vozniak (Inactive) made changes -
            Assignee Original: Roman Vozniak [ rvozniak@atlassian.com ] New: Mariia Deneha [ mdeneha@atlassian.com ]

              cgottlieb@atlassian.com Caz (Inactive)
              ddortch@atlassian.com Darryl Dortch (Inactive)
              Affected customers:
              0 This affects my team
              Watchers:
              6 Start watching this issue

                Created:
                Updated:
                Resolved: