Issue Summary

We have a customer who migrated from on-prem to the cloud that can no longer see initials on the profile image. 

Steps to Reproduce

1. Step 1 - User doesn't have a profile picture set
2. Step 2 - Circle profile image is greyed out 

Expected Results

Users should see initials in a colored circle 

Actual Results

Greyed out

Workaround

No workaround