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Bug
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Resolution: Won't Fix
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Medium
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None
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10.70, 10.119.3
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13
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Severity 2 - Major
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Avengers - TART1
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No
Issue Summary
When clicking 'Capture' on the Status Reports page, the Capture either takes several minutes to finally render or it never renders at all.
Steps to Reproduce
This can be reproduced on bimodalinternal.agilecraft.com. We either never load the snapshot or the snapshot takes 10+ minutes to finally render on the screen. For some customers, it never loads at all.
- Log in and and select Agile Craft Core for the Program in Tier 1
- Navigate to Status Reports
- Select Program
- Select Agile Craft Core program.
- Wait for the Status report page to fully load.
- Click the "Capture" button.
Expected Results
Capture renders quickly.
Actual Results
Snapshot capture takes several minutes to load, if it ever loads at all. The user is met with a spinner in many cases and the capture never finishes rendering. Here is a screenshot from bimodal with the developer tools console open.
It seems in that in the beginning we are pending on several elements when loading the capture....these two elements seem to take up the most time in a pending state:
Workaround
Chrome users can follow this guide on how to use Developer Tools to grab full size screenshots:
https://www.deconetwork.com/blog/how-to-take-full-webpage-screenshots-instantly/
- relates to
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JIRAALIGN-3708 Program Board : The Capture button on the Program Board is displaying a blank page with only the dates shown
- Closed
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JIRAALIGN-4651 Reports - Program Tracking : Blank page is displayed with clicking Capture button
- Closed
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JIRAALIGN-4784 Feature Audit Report : Blank page is displayed when clicking the Capture button
- Closed
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JIRAALIGN-3477 Work Tree: The "Capture" function does not work in the "Work Tree" grids
- Short Term Backlog
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PS-124509 Loading...
- mentioned in
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- resolves
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ALIGNSP-18327 Loading...
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ALIGNSP-19236 Loading...
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ALIGNSP-20609 Loading...
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PS-58841 Loading...
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PS-133057 Loading...