Uploaded image for project: 'Jira Align'
  1. Jira Align
  2. JIRAALIGN-1469

[JIRAALIGN-1469] Unable to import work items

XMLWordPrintable

    • 4
    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Issue Summary

      On a specific customer demo instance, the user is not able to successfully import work items

      Steps to Reproduce

      1. Setup your program, release, sprints..
      2. Import stories and features

      NOTE: This is reproducible in a specific instance.

      Expected Results

      Import should be successful

      Actual Results

      500 internal error occurs and a query timeout is captured in splunk.

      Workaround

      Do not import the story and feature work items at the same time. Split it into two separate imports.

              kforeman@atlassian.com Kyle Foreman
              lsoronio@atlassian.com Leo Soronio
              Votes:
              2 Vote for this issue
              Watchers:
              7 Start watching this issue

                Created:
                Updated: