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Bug
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Resolution: Fixed
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Low
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None
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None
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1
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Severity 3 - Minor
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Dementors - RHP7
Issue Summary
Currently, on delete cancel we don't state that when users select the child items that it's deleting the parent and the child item.
Example: Select capability more options delete or cancel, you will be prompted to select any children items that you want to cancel in addition to the parent. The issue is we don't state that on the pop-up. User gets the impression that they are selecting only the child item and not the parent. Then when the items are deleted it causes massive confusion. Multiple customers have stated that this is confusing.
Steps to Reproduce
- Step 1 - Navigate to capability (That has multiple features associated)
- Step 2. - select delete or cancel
- Step 3. - Notice pop up window
Expected Results
We should give a clear description to what is taking place by selecting child items
The banner should state the following: "Deleting this capability will place it into the recycling bin, in addition to any child features that are selected."
Actual Results
We state "Deleting this item will place it in the recycle bin." Customer gets confused by this message being so vague.
Workaround
No workaround at the moment
- mentioned in
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