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  1. Identity
  2. ID-8022

New admin : Users added via API are automatically granted with Product access

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      Issue Summary

      New user invited via API are automatically added with Product access

      Steps to Reproduce

      Add a user to a site with the new admin interface using the Jira create user API

      curl --request POST \
  --url 'https://new-admin.atlassian.net/rest/api/3/user' \
  --user '<.....>' \
  --header 'Accept: application/json' \
  --header 'Content-Type: application/json' \
  --data '{
  "emailAddress": "testvitecustomer@test.com"
}'

       

      Expected Results

      The user created via API is automatically is granted product access based on "New users have access to this product" setting.
      The setting can be disabled to allow creation of unlicensed site users (ie. JSM Portal customers).

      Actual Results

      The new admin is lacking the option to disable "New users have access to this product" in the Product Access settings. The user created via API is automatically granted product access.

      Workaround

      Please reach out to Atlassian support. Request to disable certain or all product licenses from being granted to new site users added via API.

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            [ID-8022] New admin : Users added via API are automatically granted with Product access

            Andras M. made changes -
            Remote Link Original: This issue links to "Page (Confluence)" [ 776933 ]
            Andras M. made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 822092 ]
            K. Ariga made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 800830 ]
            Andras M. made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 776933 ]
            Tyler B [Atlassian] made changes -
            Link New: This issue is duplicated by ID-7928 [ ID-7928 ]
            Gabriele Franck made changes -
            Link New: This issue is related to ID-8059 [ ID-8059 ]
            Ricardo Nakamura made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: Needs Triage [ 10030 ] New: Closed [ 6 ]

            Ricardo Nakamura added a comment -

            Check the workaround solution in case the customer needs to change default products.

            Ricardo Nakamura added a comment - Check the workaround solution in case the customer needs to change default products.
            SET Analytics Bot made changes -
            Support reference count Original: 8 New: 9
            SET Analytics Bot made changes -
            Support reference count Original: 5 New: 8

              Unassigned Unassigned
              rmacalinao Ramon M
              Affected customers:
              2 This affects my team
              Watchers:
              17 Start watching this issue

                Created:
                Updated:
                Resolved: