API to Invite users to your organization userbase without granting product access

Problem Definition

With the rollout of cloud admins having more control over user access settings, there is no way to invite users to your organization userbase via API without granting product access.

Previously, this was possible by setting the "new users have access to this product" toggle to off and using the Jira v3 Create User API.

Suggested Solution

Add an API endpoint for inviting users to the organization userbase.

Workaround

• Use the product-specific invite API (e.g. Jira v3 Create User API) and then remove the groups from the user by also using the product-specific API (e.g. Jira v3 Remove User from Group API)
• With an Atlassian Access subscription, customers can sync users from an identity provider (Azure AD, Okta, Google Workspace, etc.) and they will not be granted any product access by default. (For inviting JSM customers in particular, follow this guide, section: "Create Customer Accounts via Atlassian Access User Provisioning").