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Suggestion
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Resolution: Fixed
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335
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Update Oct 15 2024:
Hi, we are happy to share some new updates to this ticket in regards to the issue listed:
- Introduce an option for organization admins to stop managed users from creating additional cloud sites
The product requests feature, a proactive shadow IT control allowing admins to more centrally manage and prevent new user-created instances across their cloud footprint, is available to customers who have a Jira, Confluence, or Jira Service Management Enterprise plan - and coverage now expands to Trello and Bitbucket (Premium plan, in beta).
For further information, please refer to our latest community post: An update on product requests: bringing shadow IT controls to Trello and Bitbucket
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[ID-7697] Prevent managed users from creating cloud site using a verified domain.
| Comment | [ I enjoy seeing all of the new comments which continue to be posted to this issue. However, it is obvious that Atlassian leadership simply does not care. They don't care how much of their customer's time this wastes, they don't care how much of their own support staff's time this wastes, they don't care how frustrating this is for so many of their own paying customers. They simply do not care and it seems unlikely that they will ever care enough to do something about it. Either pay for Enterprise, take your business somewhere else or be ignored. That is the attitude. Their only concern is money. Maybe we should all take the opposite approach here, create thousands upon thousands of pointless and unused sites in Jira and Confluence Cloud. Malicious compliance can be a useful tool. ] |
| Comment | [ Atlassian be like : _Your users can make use of your company domain and create random billed atlassian cloud tenants creating a massive overhead shadow IT? people can request random atlassian products as they like as all buttons are available for users despite your IT tries to restrict everything? - *nah, not that important -*_ *_here, you can add funny pictures to your issue view in kanban!_* ] |
CST JAC Workato Bot
made changes -
| Labels | New: ACE-6866 |
| Remote Link | New: This issue links to "Page (Confluence)" [ 968556 ] |
| Remote Link | New: This issue links to "Page (Confluence)" [ 963319 ] |
| Comment | [ Thank you [~495ef2a83e74] for confirming what I was suspecting re: Atlassian redirects to create a new site. Almost every case of new sites I deal with, the user created it unintentionally/by accident. ] |
| Remote Link | New: This issue links to "Page (Confluence)" [ 959432 ] |
| Comment | [ I have had this issue affecting us as well and had a lot Tickets and communication with Atlassian about this as this from discovery with them they have done this by design as they want to increase sale. I can not believe for the life of me how basic feature like this is only available for enteprise. As soon as I had contacted our CSM guess what after 3 weeks looking into this and other issues I have with Atlassian they now stated we have withdrawn CSM support for our organisation without explanation or anything. They keep talking about transparency etc but as soon as there are problems they remove their support and are not willing to talk. We have account manager that keeps ignoring us only when it is renewal time we hear from them. This for me is the worst experience i have had with SAAS company. Yet they keep having their big budgets for this Atlassian town halls where they invite Celebrities to do talks when they can be better of focusing their attention on improving the service for existing customers instead of actively promoting shadow IT. I like others want to comment this issue is not resolved and needs to be open. ] |
| Remote Link | New: This issue links to "Page (Confluence)" [ 958220 ] |
| Remote Link | New: This issue links to "Page (Confluence)" [ 957757 ] |