Uploaded image for project: 'Identity'
  1. Identity
  2. ID-6606

As a site-admin, I would like to change the email address used by a Jira/Confluence account

XMLWordPrintable

    • 12

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Problem Definition

      Consider this scenario:

      • A user have 2 Atlassian Accounts under different domains:
        • ezra@atlassian.com
        • ezra@myowncompany.com
      • The user is accessing multiple Jira/Confluence Cloud sites:
      • The user would like to use ezra@atlassian.com to access from now onwards
      • It is not possible to make the change, and a workaround from Cloud support team is required

      Suggested Solution

      Allow mapping of a Jira/Confluence account to an Atlassian Account through the site-admin UI

      Why this is important

      It is common for users to have multiple email addresses, and it is not easy to map these email addresses to a Jira/Confluence account with the current Cloud setup.

      Workaround

      Contact Atlassian Cloud support team

              ayang@atlassian.com Aneita
              erezkyabdullah Ezra Alamsyah Rezky Abdullah (Inactive)
              Votes:
              18 Vote for this issue
              Watchers:
              10 Start watching this issue

                Created:
                Updated:
                Resolved: