Too bad the Products page doesn't respect the currently selected Account - still have to clear accounts/cache to login to certain sites. Even then, sometimes it just hard fails with SSO error. Very broken. Looking forward to this being finished and actually workable in day-to-day. Half measures shouldn't be released - changed my process just to realize I have to go back to old methodologies to handle multiple accounts.

Hi everyone,

Thanks for all of the feedback and patience on this ticket so far. Great news - we’ve shipped 2 key changes to better support our customers that have multiple Atlassian accounts!

Switch accounts in our non-tenanted products

In products like Bitbucket and Trello, you can now switch accounts at the click of a button. Under the account menu, you can find a ‘Switch account’ link which will allow you to log in to, or select another account to use.
 
 
Site-scoped sessions

You can now log in to different Jira and Confluence sites with different accounts! Atlassian sessions are now scoped to specific sites and domains meaning you can use acme.atlassian.net with account A, space.atlassian.net with account B, and bitbucket.org with account C, all at the same time.

This change eliminates the need for you to switch accounts or use different browsers, giving you more time to work on what matters.

We hope these changes are a big improvement for all of you who use multiple Atlassian accounts.

A big thank you again to everyone who took the time to participate in our customer research and offer us feedback on our early prototypes.

If you have a use case that hasn’t been covered by these updates, or any feedback to share, please feel free to raise a new ticket so that we can track the request separately.

Happy new year! 

Thanks,
Aneita, Identity PM

Just here to add my experience – I have two accounts, one managed by a corporation, and one through a Google account. Every time i visit JIRA, it's through Chrome's URL bar autocomplete feature, so i can just type "jira" and select the task board that i want to jump to.

When i switch accounts (which, there is no Switch Account button; would strongly suggest that be implemented), i log out, and then "Log in with a different account". Then, it still takes me to the screen as if i was a new user and needed to set things up – but i don't need to do that, and i can just exit and access my job board through the Chrome URL bar again.

Basically every time i switch accounts, Jira assumes i am a new user or something, and does not understand that i am simply switching accounts.

I would try to work around this by creating another google Profile, but i can't do that with my work email as it's not hosted through Google.

Meh. This experience drawback is easy enough to understand and deal with, but it would be super cool to have it solved. Thank you for all that you do and for hearing our request!

Like others, I am a consultant and have an internal / my own account plus I work across multiple clients each with their own Jira. Please progress this issue - I would love to see something like the  Google Workspace type switcher that I use to easily move between multiple google workspace accounts / email inboxes, etc

Hi all, yes, as Karel describes. It is a very critical feature for working with our customers. Please, can you raise it as the highest priority? 

I would love to have this too – using account A for a.atlassian.net and account B for b.atlassian.net without the annoying accounts switching. It's impossible to browse two sites with different accounts in one browser window/profile.
 
From my perspective, the login information needs to be saved under <my-site>.atlassian.net not atlassian.net to make this work.

It sure is funny to me how somehow when I come to this instance of JIRA, the single sign on works just fine.  No intermediary screens, no switching accounts or losing my session in other instances I have open in other tabs.

Why does this work for YOUR instance Atlassian, but not for the instances that your customers pay for??

This is a terrible experience. I need to log out and in several times before the account will actually switch over. TERRIBLE! 

Hi all,
 
Thank you so much for your votes and comments on this feature.
We are doing further research to test some designs and explorations we've come up with and would love to invite you to take part in this research!

 
What’s involved in the research:

• Sessions are 1 hour and conducted over video-conference, so you can participate from anywhere around the globe.
• During the research, we'll start with a general chat to get to know you, then we'll explore some prototypes and complete some tasks.

 
If you're interested in taking part, please contact me on jnasrallah@atlassian.com to schedule a time that works for you, as long as you haven't participated in research at Atlassian in the last 6 months.

If you have any other questions at all, feel free to reply to this message or email me directly on jnasrallah@atlassian.com. We look forward to meeting you!

Cheers,
Joel

Designer, Atlassian Account

It was working great a few days ago, today i have this prompt window to request access and then i need to click switch account. 
Return previous behaviour please, i need the switch to recognize i have multiple accounts.
Atlassian common, this is not a big feature