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Suggestion
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Resolution: Duplicate
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Hello everyone,
Thanks for voting and commenting on this issue. Your feedback is key to helping us understand how you use admin.atlassian.com, so we can continue improving your experience. We have reviewed this issue over the last few days; however there are not currently any plans to implement bulk edit/delete for users in our admin.atlassian.com UI.
Since this request was first created, user management has become much more complex. Many of our customers use external user directories and are in need of APIs to achieve similar updates to many users at once. Therefore, we will be focusing on delivering some APIs to help customers achieve this. Once these have been delivered, we'll reassess our priorities in relation to building bulk actions into our UI.
I understand that our decision may be disappointing. I'll make another update on this ticket when we have plans for adding bulk actions into our UI.
Regards,
Kieren Dight
Product Manager
Problem Definition
Users must be manually edit or deleted, one at a time.
Suggested Solution
Provide users in Cloud with a way to bulk delete and edit users
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[ID-6206] Bulk Edit/Delete Users
After some analysis, we've found that this ticket is a duplicate of the request ID-8172 – Bulk delete users which has more votes.
We encourage you to watch and vote on the above instead. All internal ticket references on this ticket have been transferred. If you do not think this issue should have been closed, please add a comment here saying why and we can reopen it.
All comments
After some analysis, we've found that this ticket is a duplicate of the request ID-8172 – Bulk delete users which has more votes.
We encourage you to watch and vote on the above instead. All internal ticket references on this ticket have been transferred. If you do not think this issue should have been closed, please add a comment here saying why and we can reopen it.
I believe this issue is a duplicate of ID-8172 – Bulk delete users which has more votes.
I recommend that watchers of this issue vote on and watch the above issue. So that votes aren't split, I believe this ticket should be closed, but I will wait a week before taking any action in case anyone disagrees. Thank you!
Resolve this please, Atlassian. You cannot have an identity management tool that requires accounts be managed individually. This represents dozens of hours of cleanup after a migration.
This needs more attention - bulk changes for users is a VERY handy feature and cuts down on time wasted doing things individually (if you dont have API or DB access)
I just found out that the inactive users suddenly will have site access. It does not state on any documentations. It would be good if the Jira Admin can do a multiple select or have an option in JCMA to automatically mark inactive users as DEACTIVATED.
I am surprised this has been open since 2016 with no resolution. Decent user management is the foundation of any enterprise level software.
It appears that every time we migrate from a legacy environment, or server environment into our Primary Cloud environment, all the users come in as "active accounts." We now have a few 1,721 users (some "billable" and all "has site access") in our Managed User Directory.
I am able to export and compare this list to our internal active Employee Directory, but I seem to only be able to de-activate one by searching one by one. The ideal state would allow me to mass de-activate with a .csv upload, or something similar since this will take us days (if we do nothing else) to clean out these legacy users.
I understand I can select multiple user profiles at one time, but I am still required to search each name as there is no way to sort or manage this user directory to isolate the users I need to de-activate.
Hello everyone,
Thanks for voting and commenting on this issue. Your feedback is key to helping us understand how you use admin.atlassian.com, so we can continue improving your experience. We have reviewed this issue over the last few days; however there are not currently any plans to implement bulk edit/delete for users in our admin.atlassian.com UI.
Since this request was first created, user management has become much more complex. Many of our customers use external user directories and are in need of APIs to achieve similar updates to many users at once. Therefore, we will be focusing on delivering some APIs to help customers achieve this. Once these have been delivered, we'll reassess our priorities in relation to building bulk actions into our UI.
I understand that our decision may be disappointing. I'll make another update on this ticket when we have plans for adding bulk actions into our UI.
Regards,
Kieren Dight
Product Manager
The only thing I can think of for Atlassian not to implement a user bulk delete/deactivate feature is to make it difficult and make us keep paying for subscribtions. Come on Atlassian!! You already have that feature to bulk-change issues for up to 1000 in Jira, Why not users' accounts!
Do we have a timeline on when this will be done? It's a pain to delete hundreds of users individually each time you need to do another migration test
Great suggestion - "delete them manually", only that takes 5 clicks + waiting - just great when you have hundreds of users to clear. Once again, thanks Atlassian!