Uploaded image for project: 'Identity'
  1. Identity
  2. ID-133

Make it easier to deactivate users in Atlassian OnDemand and harder to delete them

    • Icon: Suggestion Suggestion
    • Resolution: Duplicate
    • None
    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      At present the 'delete users' function in Atlassian OnDemand is far too prevalent and deactivating users in too challenging.

      For example, in the user browser there are four buttons, one is delete and none are deactivate:

      When looking at the user itself there are 5 options, one is delete and none are deactivate:

      Deleting users is very difficult, as they cannot be a reporter, assignee or have made any comments (in JIRA) whereas deactivating users is by far preferred. At the moment deactivating users is done by removing application access and removing them from all groups, which is not a very intuitive process.

      I'd like for there to be an easier way to deactivate users.

        1. delete_user.png
          11 kB
          Matthew Hunter
        2. delete_browser.png
          21 kB
          Matthew Hunter

            [ID-133] Make it easier to deactivate users in Atlassian OnDemand and harder to delete them

            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3258673 ] New: JAC Suggestion Workflow 3 [ 3644666 ]
            Status Original: RESOLVED [ 5 ] New: Closed [ 6 ]
            Michael Andreacchio made changes -
            Workflow Original: ACCESS Suggestion workflow [ 3156885 ] New: JAC Suggestion Workflow [ 3258673 ]
            Katherine Yabut made changes -
            Workflow Original: reviewflow [ 787562 ] New: ACCESS Suggestion workflow [ 3156885 ]
            Rockert (Inactive) made changes -
            Component/s Original: User management [ 33497 ]
            vkharisma made changes -
            Link New: This issue causes JRACLOUD-33791 [ JRACLOUD-33791 ]
            Justin Koke [Administrative Account] made changes -
            Remote Link Original: This issue links to "Page (Extranet)" [ 50172 ] New: This issue links to "Page (Extranet)" [ 50172 ]
            Joe Nalewabau (Inactive) made changes -
            Remote Link Original: This issue links to "Page (Extranet)" [ 50172 ] New: This issue links to "Page (Extranet)" [ 50172 ]
            Joe Nalewabau (Inactive) made changes -
            Remote Link Original: This issue links to "Page (Extranet)" [ 50172 ] New: This issue links to "Page (Extranet)" [ 50172 ]
            Helen Hung (Inactive) made changes -
            Resolution New: Duplicate [ 3 ]
            Status Original: Verified [ 10005 ] New: Resolved [ 5 ]
            Helen Hung (Inactive) made changes -
            Link New: This issue duplicates ID-76 [ ID-76 ]

              Unassigned Unassigned
              mhunter Matthew Hunter
              Votes:
              3 Vote for this issue
              Watchers:
              3 Start watching this issue

                Created:
                Updated:
                Resolved: