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  1. Identity
  2. ID-133

Make it easier to deactivate users in Atlassian OnDemand and harder to delete them

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      At present the 'delete users' function in Atlassian OnDemand is far too prevalent and deactivating users in too challenging.

      For example, in the user browser there are four buttons, one is delete and none are deactivate:

      When looking at the user itself there are 5 options, one is delete and none are deactivate:

      Deleting users is very difficult, as they cannot be a reporter, assignee or have made any comments (in JIRA) whereas deactivating users is by far preferred. At the moment deactivating users is done by removing application access and removing them from all groups, which is not a very intuitive process.

      I'd like for there to be an easier way to deactivate users.

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            [ID-133] Make it easier to deactivate users in Atlassian OnDemand and harder to delete them

            Monica Bowen added a comment -

            Issue JST-70899 was created due to the "workaround" for JST-69312. If I had been able to delete his old account and create a new one for him as we wanted to do and would have done in the past, JST-70899 would not have happened.

            Monica Bowen added a comment - Issue JST-70899 was created due to the "workaround" for JST-69312. If I had been able to delete his old account and create a new one for him as we wanted to do and would have done in the past, JST-70899 would not have happened.

              Unassigned Unassigned
              mhunter Matthew Hunter
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