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  1. HipChat
  2. HCPUB-27

Unable to change camera/microphone during calls in Windows 4.0 client

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Details

    • Bug
    • Resolution: Fixed
    • Medium
    • Windows v4.28
    • Windows 4.0
    • Video
    • None
    • Severity 2 - Major

    Description

      Summary

      Windows 4 client does not provide the option to switch camera/microphone used in calls

      Environment

      • HipChat 4.0.1610 client for Windows
      • Web Client (IE, Chrome and Firefox)

      Steps to Reproduce

      1. Start a call using the 4.0 client
      2. Once it is started, try to change the camera/microphone used

      Actual Results

      The options are greyed out :

      Notes

      Attachments

        Issue Links

          is duplicated by

          Bug - A problem which impairs or prevents the functions of the product. HCPUB-89 Windows client 4.01617 - Not possible to change audio/video source, forbidden icon displayed

          • Medium - Medium priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. HCPUB-100 Windows 4: Ability to change the devices for audio and video in calls is disabled

          • Medium - Medium priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. HCPUB-141 Windows 4.0.1619 A/V call failed if user have multiple Webcam/Microphone attached

          • Low - Low priority issues
          • Closed
          relates to

          HD-140 Loading...

          Activity

            People

              Unassigned Unassigned
              jtye Joe Wai Tye (Inactive)
              Archiver:
              mandreacchio Michael Andreacchio

              Dates

                Created:
                Updated:
                Resolved:
                Archived: