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  1. Crowd Data Center
  2. CWD-4736

Expired Users from AD not removed in Crowd

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    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: Low Low
    • 2.12.0
    • 2.8.3, 2.8.4
    • None
    • None

      Summary

      Users that are expired in Active Directory are supposed to be removed from Crowd during the first sync after the expiration date.

      Environment

      Crowd 2.9.1
      AD 2012 R2

      Steps to Reproduce

      Set up a Connector in Crowd to sync with AD.
      Tick "Filter out expired users" in the Connector tab

      Expected Results

      Expired users removed when the Directory is synchronized.

      Actual Results

      User is still in Crowd after synchronizing

      Notes

      Please see screen shots:


      Workaround

      No workaround at present.

        1. expired_in_AD.png
          215 kB
          Ann Worley
        2. filter_out_expired_users.png
          71 kB
          Ann Worley
        3. not_removed_from_Crowd.png
          43 kB
          Ann Worley

            [CWD-4736] Expired Users from AD not removed in Crowd

            james_m_brown1210241387 added a comment -

            Does this remove the user from Crowd and all applications thus leaving an unknow user entry in issues that were created/updated/edited? If so, this seriously complicates my companies decision on upgrading as we need to meet certain audit requirements.

            james_m_brown1210241387 added a comment - Does this remove the user from Crowd and all applications thus leaving an unknow user entry in issues that were created/updated/edited? If so, this seriously complicates my companies decision on upgrading as we need to meet certain audit requirements.

            Uhub Admin added a comment -

            Confirming it's happening in 2.11.0 (which makes sense since it's fixed in 2.12.0)

            Any ETA on .12. release? 

            Uhub Admin added a comment - Confirming it's happening in 2.11.0 (which makes sense since it's fixed in 2.12.0) Any ETA on .12. release? 

            Deleted Account (Inactive) added a comment -

            I can confirm this. Yesterday we found a user still in Crowd which exprired in our AD end of September 2016. We are using Crowd 2.10.1

            Deleted Account (Inactive) added a comment - I can confirm this. Yesterday we found a user still in Crowd which exprired in our AD end of September 2016. We are using Crowd 2.10.1

              ppetrowski Patryk
              aworley Ann Worley (Inactive)
              Affected customers:
              2 This affects my team
              Watchers:
              7 Start watching this issue

                Created:
                Updated:
                Resolved: