• Icon: Bug Bug
    • Resolution: Fixed
    • Icon: Low Low
    • 2.12.0
    • 2.8.3, 2.8.4
    • None
    • None

      Summary

      Users that are expired in Active Directory are supposed to be removed from Crowd during the first sync after the expiration date.

      Environment

      Crowd 2.9.1
      AD 2012 R2

      Steps to Reproduce

      Set up a Connector in Crowd to sync with AD.
      Tick "Filter out expired users" in the Connector tab

      Expected Results

      Expired users removed when the Directory is synchronized.

      Actual Results

      User is still in Crowd after synchronizing

      Notes

      Please see screen shots:


      Workaround

      No workaround at present.

        1. filter_out_expired_users.png
          71 kB
          Ann Worley
        2. not_removed_from_Crowd.png
          43 kB
          Ann Worley
        3. expired_in_AD.png
          215 kB
          Ann Worley

            [CWD-4736] Expired Users from AD not removed in Crowd

            Marcin Kempa made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 449664 ]
            Monique Khairuliana (Inactive) made changes -
            Epic Link Original: CWD-4704 [ 600140 ]
            Monique Khairuliana (Inactive) made changes -
            Workflow Original: Simplified Crowd Development Workflow v2 - restricted [ 1508471 ] New: JAC Bug Workflow v3 [ 3365684 ]
            Owen made changes -
            Symptom Severity Original: Minor [ 14432 ] New: Severity 3 - Minor [ 15832 ]

            james_m_brown1210241387 added a comment -

            Does this remove the user from Crowd and all applications thus leaving an unknow user entry in issues that were created/updated/edited? If so, this seriously complicates my companies decision on upgrading as we need to meet certain audit requirements.

            james_m_brown1210241387 added a comment - Does this remove the user from Crowd and all applications thus leaving an unknow user entry in issues that were created/updated/edited? If so, this seriously complicates my companies decision on upgrading as we need to meet certain audit requirements.
            Wayne Wong made changes -
            Link New: This issue causes CONFSERVER-54319 [ CONFSERVER-54319 ]
            Mareusz (Inactive) made changes -
            Remote Link New: This issue links to "Page (Extranet)" [ 279738 ]
            Patryk made changes -
            Remote Link New: This issue links to "Page (Extranet)" [ 269474 ]

            Uhub Admin added a comment -

            Confirming it's happening in 2.11.0 (which makes sense since it's fixed in 2.12.0)

            Any ETA on .12. release? 

            Uhub Admin added a comment - Confirming it's happening in 2.11.0 (which makes sense since it's fixed in 2.12.0) Any ETA on .12. release? 
            Patryk made changes -
            Fix Version/s New: 2.12.0 [ 66140 ]
            Resolution New: Fixed [ 1 ]
            Status Original: Verified [ 10005 ] New: Closed [ 6 ]

              ppetrowski Patryk
              aworley Ann Worley (Inactive)
              Affected customers:
              2 This affects my team
              Watchers:
              7 Start watching this issue

                Created:
                Updated:
                Resolved: