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  1. Crowd Data Center
  2. CWD-2650

Crowd doesn't create new users automatically in other directories when he first login, but after sometime

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    Description

      When a user first authenticates against

      {JIRA, FECRU, Confuence or Bamboo}

      , the user's credential are correctly validated and the user is automatically added to the local Crowd cache for that directory.

      However, the other Atlassian servers do not have the new user's credential in their local user directory information. Hence, the user login fails on JIRA, etc. and the user is given a system error message.

      The problem is self corrected within an hour typically as the other Atlassian servers synchronize their user directories and pick up any incremental user and group information since the last sync.

      This should be done automatically when a new user is added to the local Crowd cache for all applications which are using Crowd authentication.

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          causes

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-60747 JIRA with delegated LDAP directory connected through crowd does not auto synchronize user details and groups on first login

          • Low - Low priority issues
          • Closed
          is duplicated by

          Bug - A problem which impairs or prevents the functions of the product. CWD-1857 User Added autmatically to crowd directory when user try to access an application managed in crowd

          • Medium - Medium priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. CWD-3972 SSO Authenticator doesn't work for new created crowd users

          • Medium - Medium priority issues
          • Closed

          Suggestion - CWD-3661 Crowd backed by delegated auth fails login to connected applications first time

          • Closed
          is related to

          Bug - A problem which impairs or prevents the functions of the product. CONFSERVER-23957 Confluence SSO authenticator class does not copy users on login

          • Medium - Medium priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. CWD-2238 User should exist in the local directory after successful authentication

          • Medium - Medium priority issues
          • Closed

          Improvement - An improvement or enhancement to an existing feature or task. SER-166 Change login behaviour to authenticate without finding user first

          • Medium - Medium priority issues
          • RESOLVED
          relates to

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-39085 JIRA SSO authenticator class does not copy users on login

          • Medium - Medium priority issues
          • Gathering Impact

          Suggestion - CWD-3163 Crowd-to-Crowd WebHook-based synchronisation

          • Gathering Interest
          mentioned in

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            People

              lpater Lukasz Pater
              rgadami Rodrigo Girardi Adami
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                Created:
                Updated:
                Resolved: