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  1. Crowd Data Center
  2. CWD-2650

Crowd doesn't create new users automatically in other directories when he first login, but after sometime

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      When a user first authenticates against

      {JIRA, FECRU, Confuence or Bamboo}

      , the user's credential are correctly validated and the user is automatically added to the local Crowd cache for that directory.

      However, the other Atlassian servers do not have the new user's credential in their local user directory information. Hence, the user login fails on JIRA, etc. and the user is given a system error message.

      The problem is self corrected within an hour typically as the other Atlassian servers synchronize their user directories and pick up any incremental user and group information since the last sync.

      This should be done automatically when a new user is added to the local Crowd cache for all applications which are using Crowd authentication.

              lpater Lukasz Pater
              rgadami Rodrigo Girardi Adami
              Affected customers:
              36 This affects my team
              Watchers:
              39 Start watching this issue

                Created:
                Updated:
                Resolved: