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  1. Confluence Data Center
  2. CONFSERVER-23957

Confluence SSO authenticator class does not copy users on login

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Details

    • Bug
    • Resolution: Fixed
    • Medium
    • 5.10.5
    • 3.5, 3.5.13, 4.1, 5.1.3
    • None

    Description

      If you connect Confluence 3.5+ to Crowd using the connector, and Crowd is backing Confluence with a delegated LDAP directory, a user that is not in the directory will always fail their first login and will not be able to authenticate until the connector syncs.

      Tested in:
      Confluence 3.5.13
      Crowd 2.2.7
      Delegated LDAP Directory pointing to Apache DS
      Delegated LDAP Directory pointing to MSAD

      Behavior:
      User jsmith exists in LDAP, but not yet in Crowd. User attempts to login to Confluence. The user it told that their username or password is incorrect. On the Crowd side, the user will be added to the directory successfully, but will continue to fail auth in Confluence until the directory sync with Crowd occurs.

      This only happens when using the com.atlassian.confluence.user.ConfluenceCrowdSSOAuthenticator class. If you are using the default Confluence authenticator class in your serap-config.xml, it works as expected. The user jsmith will attempt to login to Confluence and will be added to Crowd and Confluence.

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        Issue Links

          is related to

          Support Request - Issue that is likely specific to the installation JRASERVER-38098 JIRA SSO authenticator class does not copy users on login

          • Low - Low priority issues
          • Closed
          relates to

          Bug - A problem which impairs or prevents the functions of the product. CWD-2238 User should exist in the local directory after successful authentication

          • Medium - Medium priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. CWD-2650 Crowd doesn't create new users automatically in other directories when he first login, but after sometime

          • Medium - Medium priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-24155 JIRA connected to Crowd with a delegated authentication directory will not correctly authenticate users

          • Medium - Medium priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-39085 JIRA SSO authenticator class does not copy users on login

          • Medium - Medium priority issues
          • Gathering Impact
          mentioned in

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              Unassigned Unassigned
              alaskowski Adam Laskowski (Inactive)
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              Dates

                Created:
                Updated:
                Resolved: