[CONFSERVER-78052] Pasting a chart image from native Office Applications on Windows doesn't trigger upload and result in server exception - Create and track feature requests for Atlassian products.

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Details

Type: Bug
Status: Closed (View Workflow)
Priority: High
Resolution: Fixed
Affects Version/s: 7.13.0, 7.16.2
Fix Version/s: 7.13.9, 7.16.4, 7.17.1, 7.19.0
Component/s: Editor - Page / Comment Editor
Labels:
- samurai

Support reference count:
6
Symptom Severity:
Severity 2 - Major
UIS:
128
Bug Fix Policy:
View Atlassian Server bug fix policy

Description

The fix for this bug has been released to our Long Term Support release.

The fix for this bug is now available in the latest release of Confluence 7.13 and 7.19

Issue Summary

Image pasting doesn't trigger upload sometimes, which is caused by that uploader resource was not loaded properly.

Steps to Reproduce

Create a chart on Window with Microsoft® Excel® for Microsoft 365 MSO (Version 2202 Build 16.0.14931.20116) 64-bit
Open editor in Confluence
Copy & paste the chart to Confluence editor

Expected Results

Image should be uploaded.

Actual Results

No upload progress bar shown. No console errors.

Note:

After pasting chart from Excel to Chrome on Windows, when paste event triggered, the image is not inserted in DOM tree, which breaks existing base64 images detection.

base64Images = tinymce.activeEditor.getDoc().querySelectorAll('img[src^="data:image"]:not(.editor-inline-macro)');

Workaround

Upload the image on Firefox.

Upload the image through upload button.

Attachments

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image-2022-03-10-16-36-33-822.png
10/Mar/2022 5:36 AM
145 kB
Zac Xu
image-2022-03-10-16-36-38-066.png
10/Mar/2022 5:36 AM
154 kB
Zac Xu

Issue Links

causes

CONFSERVER-78579 Pasting a table from Excel or rich contents from Word inserts an extra image attachment on page

Closed

CONFSERVER-79517 Pasting an image from the clipboard on Firefox while the browser language is set to German causes the filename not to get a timestamp

Closed

CONFSERVER-79549 Pasting a chart or image from Office MSO to Chrome on Windows doesn't work

Closed

is caused by

CONFSERVER-65792 Pasting a dataUrl base64 encoded image in the editor fails and results in the server exception

Closed

relates to

CONFSERVER-65792 Pasting a dataUrl base64 encoded image in the editor fails and results in the server exception

Closed

resolves

CONFSERVER-77165 Cannot paste multiple images copied from local file system

Closed

Testing discovered

CONFSERVER-29799 Paste images into the editor from clipboard using Firefox 22.x and above does not work

Closed

CONFSERVER-78163 Pasting a blob image from Mac OS Notes doesn't trigger upload and result in server exception

Gathering Impact

mentioned in: Page Loading...; Page Loading...; Page Loading...; Page Loading...

(1 resolves, 2 Testing discovered, 4 mentioned in)

Activity

People

Assignee:: Zac Xu

Reporter:: Zac Xu

Votes:: 14 Vote for this issue

Watchers:: 24 Start watching this issue

Dates

Created:: 09/Mar/2022 4:27 AM

Updated:: 01/Mar/2023 11:45 PM

Resolved:: 04/Apr/2022 11:04 PM