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Bug
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Resolution: Fixed
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Low
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7.10.0
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3
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Severity 3 - Minor
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2
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Issue Summary
View File macro for Office files (tested with .doc and .xlsx) loading indefinitely when attachment is on different page
Steps to Reproduce
- Install or upgrade Confluence to version 7.10.x
- Create a page and attach .doc and .xlsx to that page
- Create a different page with View File macro and attempt to display the Office attachments from that first page with the view file macro.
- Load that page
Expected Results
View File Macro load Office files correctly.
Actual Results
View File macro for Office files (tested with .doc) loading indefinitely.
Workaround 1
- Attach the file directly into the page using the Confluence file previewer to generate the thumbnail.
Workaround 2
This requires downgrading the Office Connector plugin which may not be compatible with newer versions of Confluence and is not supported. However, this has been tested and it works with up to Confluence 7.10.X so far:
- Stop Confluence
- Copy/Download the OfficeConnector-11.2.1.jar from an older version of Confluence (i.e. 7.8.0)
- Place it in the confluence_install/confluence/WEB-INF/atlassian-bundled-plugins/ folder.
- From the same folder, move the OfficeConnector-11.3.2.jar to another folder as backup.
- Start Confluence
Notes
Tested with OfficeConnector 11.4.0 from CONFSERVER-60622 but this results in same issues.
- Discovered while testing
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CONFSERVER-61076 The Office macro fails to load the Word or Excel documents on a blog post
- Closed
- is duplicated by
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CONFSERVER-60862 Excel Macro referencing Excel file in another page never stops loading
- Closed
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CONFSERVER-61007 Office Files not loading
- Closed
- is related to
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CONFSERVER-60622 Confluence View File macro failed to load with legacy Edit in Office enabled.
- Closed