We couldn't load all Actvitity tabs. Refresh the page to try again.
If the problem persists, contact your Jira admin.
IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.
Uploaded image for project: 'Confluence Data Center'
  1. Confluence Data Center
  2. CONFSERVER-60622

Confluence View File macro failed to load with legacy Edit in Office enabled.

      Issue Summary

      View File macro for Office files (tested with .xlsx) loading indefinitely:

      Steps to Reproduce

      1. Install or upgrade Confluence to version 7.9.x
      2. Follow the steps to Enable Edit in Office as a dark feature.

      Expected Results

      View File Macro load Office files correctly.

      Actual Results

      View File macro for Office files (tested with .xlsx) loading indefinitely.

      Workaround 1

      1. Remove enable.legacy.edit.in.office from Confluence dark feature:
        • <confluence-url>/admin/darkfeatures.action
      2. Use Companion Apps to edit files.

      Workaround 2

      • Attach the file directly into the page using the Confluence file previewer to generate the thumbnail.

      Workaround 3

      This requires downgrading the Office Connector plugin which may not be compatible with newer versions of Confluence and is not supported. However, this has been tested and it works with up to Confluence 7.9.3 so far:

      1. Stop Confluence
      2. Copy/Download the OfficeConnector-11.4.0.jar from an older version of Confluence (i.e. 7.8.0)
      3. Place it in the confluence_install/confluence/WEB-INF/atlassian-bundled-plugins/ folder.
      4. From the same folder, move the OfficeConnector-11.3.2.jar to another folder as backup.
      5. Start Confluence

      If using Docker a volume like such will suffice:

      /docker/confluence/OfficeConnector-11.2.1.jar:/opt/atlassian/confluence/confluence/WEB-INF/atlassian-bundled-plugins/OfficeConnector-11.3.2.jar


      Notes

      View File Macro loads PDF files correctly.

        1. OfficeConnector-11.4.0.jar
          14.57 MB
        2. vfloading.png
          vfloading.png
          33 kB

            Loading...
            IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.
            Uploaded image for project: 'Confluence Data Center'
            1. Confluence Data Center
            2. CONFSERVER-60622

            Confluence View File macro failed to load with legacy Edit in Office enabled.

                Issue Summary

                View File macro for Office files (tested with .xlsx) loading indefinitely:

                Steps to Reproduce

                1. Install or upgrade Confluence to version 7.9.x
                2. Follow the steps to Enable Edit in Office as a dark feature.

                Expected Results

                View File Macro load Office files correctly.

                Actual Results

                View File macro for Office files (tested with .xlsx) loading indefinitely.

                Workaround 1

                1. Remove enable.legacy.edit.in.office from Confluence dark feature:
                  • <confluence-url>/admin/darkfeatures.action
                2. Use Companion Apps to edit files.

                Workaround 2

                • Attach the file directly into the page using the Confluence file previewer to generate the thumbnail.

                Workaround 3

                This requires downgrading the Office Connector plugin which may not be compatible with newer versions of Confluence and is not supported. However, this has been tested and it works with up to Confluence 7.9.3 so far:

                1. Stop Confluence
                2. Copy/Download the OfficeConnector-11.4.0.jar from an older version of Confluence (i.e. 7.8.0)
                3. Place it in the confluence_install/confluence/WEB-INF/atlassian-bundled-plugins/ folder.
                4. From the same folder, move the OfficeConnector-11.3.2.jar to another folder as backup.
                5. Start Confluence

                If using Docker a volume like such will suffice:

                /docker/confluence/OfficeConnector-11.2.1.jar:/opt/atlassian/confluence/confluence/WEB-INF/atlassian-bundled-plugins/OfficeConnector-11.3.2.jar


                Notes

                View File Macro loads PDF files correctly.

                  1. OfficeConnector-11.4.0.jar
                    14.57 MB
                  2. vfloading.png
                    vfloading.png
                    33 kB

                        jwhitehead@atlassian.com James Whitehead
                        dazmi Dayana
                        Votes:
                        12 Vote for this issue
                        Watchers:
                        32 Start watching this issue

                          Created:
                          Updated:
                          Resolved:

                            jwhitehead@atlassian.com James Whitehead
                            dazmi Dayana
                            Affected customers:
                            12 This affects my team
                            Watchers:
                            32 Start watching this issue

                              Created:
                              Updated:
                              Resolved: