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  1. Confluence Data Center
  2. CONFSERVER-60337

Confluence doesn't install Chinese, Japanese and Korean fonts on Linux

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    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: Low Low
    • None
    • 6.13.6, 7.4.4, 7.8.1
    • Content - File Previews
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      Issue Summary

      Uploaded documents could not render properly due to missing CJK fonts.

      Steps to Reproduce

      1. Set up an English language Linux system so that Chinese fonts are not part of the installation
      2. Set up Confluence on it
      3. Upload a Chinese powerpoint file on a page
      4. Preview this file

      Expected Results

      Chinese text should be readable

      Actual Results

      Text is garbled or rendered as squares or blank.

       

      Workaround

      Install the missing fonts manually as explained in this knowledge base article

      https://confluence.atlassian.com/confkb/the-text-in-a-powerpoint-excel-or-word-document-looks-different-when-using-the-viewfile-macro-200213562.html

        1. image-2020-09-28-15-35-57-200.png
          image-2020-09-28-15-35-57-200.png
          120 kB

              zxu2@atlassian.com Zac Xu
              zxu2@atlassian.com Zac Xu
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                Created:
                Updated:
                Resolved: