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  1. Confluence Data Center
  2. CONFSERVER-60337

Confluence doesn't install Chinese, Japanese and Korean fonts on Linux

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Details

    • Bug
    • Resolution: Fixed
    • Low
    • None
    • 6.13.6, 7.4.4, 7.8.1
    • Content - File Previews
    • None

    Description

      Issue Summary

      Uploaded documents could not render properly due to missing CJK fonts.

      Steps to Reproduce

      1. Set up an English language Linux system so that Chinese fonts are not part of the installation
      2. Set up Confluence on it
      3. Upload a Chinese powerpoint file on a page
      4. Preview this file

      Expected Results

      Chinese text should be readable

      Actual Results

      Text is garbled or rendered as squares or blank.

       

      Workaround

      Install the missing fonts manually as explained in this knowledge base article

      https://confluence.atlassian.com/confkb/the-text-in-a-powerpoint-excel-or-word-document-looks-different-when-using-the-viewfile-macro-200213562.html

      Attachments

        Issue Links

          relates to

          Suggestion - CONFSERVER-30779 Bundle Unicode font to support PDF export of non-Latin languages, symbols, etc.

          • Gathering Interest
          resolves

          Bug - A problem which impairs or prevents the functions of the product. CONFSERVER-57895 Installing Confluence in OpenSUSE Tumbleweed through the installer fails

          • Low - Low priority issues
          • Closed
          was split from

          Bug - A problem which impairs or prevents the functions of the product. CONFSERVER-39441 File Preview Macro Showing Garbled Characters for Office Documents Containing Certain Special Characters

          • High - High priority issues
          • Closed
          mentioned in

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          Activity

            People

              zxu2@atlassian.com Zac Xu
              zxu2@atlassian.com Zac Xu
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              Dates

                Created:
                Updated:
                Resolved: