Word Export does not export emoticons

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    • 4
    • Severity 2 - Major
    • 2

      Symptom

      Page's Word Export missing emoticons

      Steps to reproduce

      1. Install Confluence 6.8.x
      2. Create pages containing both emoticons and table. eg:
        <p>
          <ac:emoticon ac:name="green-star"/>
          <ac:emoticon ac:name="green-star"/> = ≤ 50% of users</p>
        <p>
          <br/>
        </p>
        <table class="wrapped">
          <colgroup>
            <col/>
            <col/>
          </colgroup>
          <tbody>
            <tr>
              <th>
                <pre class="tw-data-text tw-ta tw-text-medium">
                  <span lang="en">Star coding for the frequency of answers:</span>
                </pre>
              </th>
              <th>
                <pre class="tw-data-text tw-ta tw-text-medium">
                  <span lang="en">Color coding for the connotation of the answer:</span>
                </pre>
              </th>
            </tr>
            <tr>
              <td>
                <ac:emoticon ac:name="green-star"/> = ≤ 20% of users</td>
              <td>
                <ac:emoticon ac:name="green-star"/> = positive user feedback</td>
            </tr>
            <tr>
              <td>
                <br/>
              </td>
              <td>
                <pre class="tw-data-text tw-ta tw-text-medium">
                  <span lang="en">
                    <ac:emoticon ac:name="yellow-star"/> = critical user feedback</span>
                </pre>
              </td>
            </tr>
            <tr>
              <td>
                <ac:emoticon ac:name="green-star"/>
                <ac:emoticon ac:name="green-star"/>
                <ac:emoticon ac:name="green-star"/> = &gt;50% of users</td>
              <td>
                <ac:emoticon ac:name="red-star"/> = user problem</td>
            </tr>
          </tbody>
        </table>
        <p>
          <br/>
        </p>
        <p>
          <ac:emoticon ac:name="green-star"/>
          <ac:emoticon ac:name="green-star"/> = ≤ 50% of users</p>
        <p>
          <ac:emoticon ac:name="green-star"/> = ≤ 20% of users</p>
        <p>
          <br/>
        </p>
         
        • emoticon and text only
        • emoticon within table cells
        • emoticon before and table table
      3. Export to Word

      Expected Results

      All emoticons exported correctly.

      Actual Results

      Notes:

      • This test was done with Confluence 6.8.3 & 6.14.0. Word export was carried out via Chrome
      • PDF Export is working as expected

            Assignee:
            Unassigned
            Reporter:
            Chandu
            Votes:
            7 Vote for this issue
            Watchers:
            7 Start watching this issue

              Created:
              Updated:
              Resolved: