PDF Export does not export emoticons or render it badly

XMLWordPrintable

    • Type: Bug
    • Resolution: Obsolete
    • Priority: Low
    • None
    • Affects Version/s: 6.8.1, 6.9.0, 6.11.2
    • Component/s: Page - Export / Import
    • None
    • 8
    • Severity 2 - Major
    • 1

      Symptom

      Page's PDF Export missing emoticons or renderring emoticon badly.

      Steps to reproduce

      1. Install Confluence 6.8.x
      2. Create pages containing both emoticons and table . eg:
        • emoticon and text only
        • emoticon within table cells
        • emoticon before and table table
      3. View Storage Format for the page and Emoticon will appear like below
        //snippet
        <ac:emoticon ac:name="minus" />
        
      1. Export to PDF for all pages
      2. Edit page without making any changes
      3. View Storage Format for the page and Emoticon will appear like below
        //snippet
        <img class="emoticon emoticon-smile" title="(smile)" src="http://localhost:8090/s/en_GB/7701/445126ab56584205167f1c035c86df495c7c4192/_/images/icons/emoticons/smile.svg" alt="(smile)" border="0" />
        
      1. Export to PDF the second times

      Expected Results

      All emoticons exported correctly.

      Actual Results

      • Emoticons are not rendered in the PDF export for page that was never being edited before
      • Emoticons are renderred badly for pages that was edited before

      Notes:

      • This is not reproducible with Confluence 6.7.0
      • This test was done with Confluence 6.8.1 . PDF export was done via Chrome and Firefox
      • Similar symptom when doing Space PDF Export

        1. FirstPdfExport.png
          FirstPdfExport.png
          25 kB
        2. SamplePage1.png
          SamplePage1.png
          128 kB
        3. SecondPdfExport.png
          SecondPdfExport.png
          18 kB

            Assignee:
            Unassigned
            Reporter:
            Janet Albion (Inactive)
            Votes:
            44 Vote for this issue
            Watchers:
            35 Start watching this issue

              Created:
              Updated:
              Resolved: