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Bug
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Resolution: Unresolved
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Medium
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None
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6.2.4, 6.3.3, 6.4.3, 6.6.1, 6.9.1
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42
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Severity 2 - Major
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9
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Summary
Customers have observed various problems if Confluence is installed on Red Hat Enterprise Linux 7.4 due to a system font problem on the operating system level (see: https://bugzilla.redhat.com/show_bug.cgi?id=1484079). Please view the linked bugs/KBs below to workaround this issue in Confluence.
This also affects RHEL 7.3, per the comments in the above RHEL bug and this duplicate: https://bugzilla.redhat.com/show_bug.cgi?id=1479563
- Fail to install via binary installer: CONFSERVER-54068
- Fail to insert macros using shortcut keys - CONFSERVER-55320
- Fail to add or view attachments - CONFSERVER-55321
- Fail to render file previews (view-file macro) - CONFSERVER-55322
- Fail to render some JIRA gadgets (in JIRA, but also in Confluence if brought over as an external gadget) -
JRASERVER-67092
Recommendation
- Short term - create health check warning in logs and possibly Support Tools to warn administrators whose installations are hosted on RHEL 7.4
- Longer term - We should explore moving away from system fonts as a dependency
- incorporates
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- Closed
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- Gathering Impact
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- Gathering Impact
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- Gathering Impact
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- Gathering Impact
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- is related to
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- Gathering Impact
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- causes
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ITOPSENG-321 Loading...