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  1. Confluence Data Center
  2. CONFSERVER-51774

Return Confluence questions results in Jira Service Management's KB search

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    • We collect Confluence feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for Confluence Server. Using Confluence Cloud? See the corresponding suggestion.

      Currently you can search a KB (a Confluence space) from the Service Desk home screen before you create a request, it would be great to have CQ questions show up in the results there as well.

      I had a chat to Gil, who said they can modify their existing UI to also search on a set of labels, but they'd need us to modify the Confluence capabilities API to include information about whether or not CQ is installed.

      Once we've added that they can modify their search.

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              Unassigned Unassigned
              stardif Sam Tardif
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