-
Suggestion
-
Resolution: Unresolved
-
None
-
None
-
None
-
1
-
7
-
NOTE: This suggestion is for Confluence Server. Using Confluence Cloud? See the corresponding suggestion.
Problem Definition
Unlicensed users from Service Desk projects has limited functions compared to anonymous users. Currently, they have View-Only access, and that's all.
- Unlicensed users are not able to perform a search
- Unlicensed users are not able to access the space directory
- Unlicensed users can only access the spaces if they have the direct links.
Suggested Solution
- Unlicensed users should at least perform the actions like anonymous.
- Allow admins to configure the permissions of unlicensed users as anonymous users and licensed users.
- is related to
-
CONFSERVER-55964 Space's TinyURL not working for Service Desk users(unlicensed)
- Gathering Impact
-
CONFSERVER-41227 Livesearch macro returns Not Permitted when Unlicensed Access searching
- Gathering Impact
-
JSDSERVER-5726 Accessing Knowledge Base Article From Jira Service Desk On Mobile Throws 403 Warning
- Gathering Impact
-
CONFSERVER-54322 Search returns Not Permitted when Unlicensed Access searching
- Long Term Backlog
- relates to
-
CONFSERVER-44377 Able to mention or search users without can use permission
- Closed
-
CONFCLOUD-45631 Unlicensed Users from Service Desk Have Limited Functions
- Gathering Interest
-
CONFSERVER-43592 Add ability to configure permissions for unlicensed users
- Gathering Interest