Uploaded image for project: 'Confluence Data Center'
  1. Confluence Data Center
  2. CONFSERVER-45631

Unlicensed Users from Service Desk Have Limited Functions

    XMLWordPrintable

Details

    • Suggestion
    • Resolution: Unresolved
    • None
    • None
    • None
    • 3
    • 7
    • We collect Confluence feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for Confluence Server. Using Confluence Cloud? See the corresponding suggestion.

      Problem Definition

      Unlicensed users from Service Desk projects has limited functions compared to anonymous users. Currently, they have View-Only access, and that's all.

      • Unlicensed users are not able to perform a search
      • Unlicensed users are not able to access the space directory
      • Unlicensed users can only access the spaces if they have the direct links.

      Suggested Solution

      • Unlicensed users should at least perform the actions like anonymous.
      • Allow admins to configure the permissions of unlicensed users as anonymous users and licensed users.
         

      Attachments

        Issue Links

          is related to

          Bug - A problem which impairs or prevents the functions of the product. CONFSERVER-55964 Space's TinyURL not working for Service Desk users(unlicensed)

          • Medium - Medium priority issues
          • Gathering Impact

          Bug - A problem which impairs or prevents the functions of the product. CONFSERVER-41227 Livesearch macro returns Not Permitted when Unlicensed Access searching

          • Low - Low priority issues
          • Gathering Impact

          Bug - A problem which impairs or prevents the functions of the product. JSDSERVER-5726 Accessing Knowledge Base Article From Jira Service Desk On Mobile Throws 403 Warning

          • Low - Low priority issues
          • Gathering Impact

          Bug - A problem which impairs or prevents the functions of the product. CONFSERVER-54322 Search returns Not Permitted when Unlicensed Access searching

          • Low - Low priority issues
          • Long Term Backlog
          relates to

          Suggestion - CONFSERVER-44377 Able to mention or search users without can use permission

          • Closed

          Suggestion - CONFCLOUD-45631 Unlicensed Users from Service Desk Have Limited Functions

          • Gathering Interest

          Suggestion - CONFSERVER-43592 Add ability to configure permissions for unlicensed users

          • Gathering Interest

          Activity

            People

              Unassigned Unassigned
              cteh Ting (Chiou Ting Teh)
              Votes:
              62 Vote for this issue
              Watchers:
              39 Start watching this issue

              Dates

                Created:
                Updated: