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  1. Confluence Server and Data Center
  2. CONFSERVER-45631

Unlicensed Users from Service Desk Have Limited Functions

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    • Suggestion
    • Status: Gathering Interest (View Workflow)
    • Resolution: Unresolved
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    Description

      NOTE: This suggestion is for Confluence Server. Using Confluence Cloud? See the corresponding suggestion.

      Problem Definition

      Unlicensed users from Service Desk projects has limited functions compared to anonymous users. Currently, they have View-Only access, and that's all.

      • Unlicensed users are not able to perform a search
      • Unlicensed users are not able to access the space directory
      • Unlicensed users can only access the spaces if they have the direct links.

      Suggested Solution

      • Unlicensed users should at least perform the actions like anonymous.
      • Allow admins to configure the permissions of unlicensed users as anonymous users and licensed users.
         

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              Unassigned Unassigned
              cteh Ting (Chiou Ting Teh)
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              Dates

                Created:
                Updated: