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  1. Confluence Data Center
  2. CONFSERVER-45631

Unlicensed Users from Service Desk Have Limited Functions

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    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
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    • We collect Confluence feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

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      Problem Definition

      Unlicensed users from Service Desk projects has limited functions compared to anonymous users. Currently, they have View-Only access, and that's all.

      • Unlicensed users are not able to perform a search
      • Unlicensed users are not able to access the space directory
      • Unlicensed users can only access the spaces if they have the direct links.

      Suggested Solution

      • Unlicensed users should at least perform the actions like anonymous.
      • Allow admins to configure the permissions of unlicensed users as anonymous users and licensed users.
         

            Unassigned Unassigned
            cteh Ting (Chiou Ting Teh)
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            66 Vote for this issue
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            42 Start watching this issue

              Created:
              Updated: