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  1. Confluence Cloud
  2. CONFCLOUD-45631

Unlicensed Users from Service Desk Have Limited Functions

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    • Resolution: Unresolved
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      Problem Definition

      Unlicensed users from Service Desk projects has limited functions compared to anonymous users. Currently, they have View-Only access, and that's all.

      • Unlicensed users are not able to perform a search
      • Unlicensed users are not able to access the space directory
      • Unlicensed users can only access the spaces if they have the direct links.

      Suggested Solution

      • Unlicensed users should at least perform the actions like anonymous.
      • Allow admins to configure the permissions of unlicensed users as anonymous users and licensed users.
         

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            Unassigned Unassigned
            cteh Ting (Chiou Ting Teh)
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            Watchers:
            25 Start watching this issue

              Created:
              Updated: