Uploaded image for project: 'Confluence Cloud'
  1. Confluence Cloud
  2. CONFCLOUD-45631

Unlicensed Users from Service Desk Have Limited Functions

    XMLWordPrintable

Details

    • Suggestion
    • Resolution: Unresolved
    • None
    • 7

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

    Description

      NOTE: This suggestion is for Confluence Cloud. Using Confluence Server? See the corresponding suggestion.

      Problem Definition

      Unlicensed users from Service Desk projects has limited functions compared to anonymous users. Currently, they have View-Only access, and that's all.

      • Unlicensed users are not able to perform a search
      • Unlicensed users are not able to access the space directory
      • Unlicensed users can only access the spaces if they have the direct links.

      Suggested Solution

      • Unlicensed users should at least perform the actions like anonymous.
      • Allow admins to configure the permissions of unlicensed users as anonymous users and licensed users.
         

      Attachments

        Issue Links

          is related to

          Suggestion - CONFSERVER-45631 Unlicensed Users from Service Desk Have Limited Functions

          • Gathering Interest
          relates to

          Suggestion - CONFCLOUD-44377 Able to mention or search users without can use permission

          • Closed

          Suggestion - CONFCLOUD-43592 Add ability to configure permissions for unlicensed users

          • Gathering Interest

          Activity

            People

              Unassigned Unassigned
              cteh Ting (Chiou Ting Teh)
              Votes:
              20 Vote for this issue
              Watchers:
              23 Start watching this issue

              Dates

                Created:
                Updated: