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Suggestion
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Resolution: Unresolved
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2
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Issue Summary
Unlicensed Users from JSM are unable to search for Confluence pages with the Quick Search.
Steps to Reproduce
- Create a KB space from the JSM project;
- Let the Knowledge base link set as Restricted;
- Add a user that has only site access (no product license);
- Login as the unlicensed user, user can view the space and its pages.
- Try to search the pages in the Quick Search;
- Also, searching on the Search this space does not return any result.
Expected Results
If Unlicensed Users is are enabled from the JSM project, they should be able to search for Confluence pages.
Actual Results
If Unlicensed Users are enabled from JSM, they are not getting the pages in the Quick Search, no search results for Unlicensed Users.
Workaround
Currently, there is no known workaround for this behavior. A workaround will be added here when available
- is duplicated by
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AI-910 Livesearch macro returns Not Permitted when Unlicensed Access searching
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- Gathering Impact
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- is related to
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CONFCLOUD-45631 Unlicensed Users from Service Desk Have Limited Functions
- Gathering Interest
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VOC-6359 Loading...
- relates to
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AI-348 Unlicensed Users from Service Desk unable to search KB confluence pages in advanced search
- Gathering Interest
- resolves
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ACE-6744 Loading...