We couldn't load all Actvitity tabs. Refresh the page to try again.
If the problem persists, contact your Jira admin.
IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.
Uploaded image for project: 'Atlassian Intelligence'
  1. Atlassian Intelligence
  2. AI-910

Livesearch macro returns Not Permitted when Unlicensed Access searching

    • 29
    • Severity 3 - Minor
    • 3

      NOTE: This bug report is for Confluence Cloud. Using Confluence Server? See the corresponding bug report.

      Summary

      When using a Live Search Macro as an Unlicensed Access user (Service Desk Customer), the user is able to search content by selecting it from the search suggestions but when the user hits 'return' to run the search, he is redirected to /dosearchsite.action and sees "Not Permitted"

      Environment

      • Confluence Space shared through JIRA Service Desk

      Steps to Reproduce

      1. Link a JIRA Service Desk project to a Space
      2. Create a page on that space with a live search macro
      3. login as a Service Desk customer (user without Confluence or JIRA Application access)
      4. navigate to the page with the live search macro
      5. type on the box to see results. results can be selected and are available
      6. hit "Enter" on the keyboard

      Expected Results

      Search results are shown.

      Actual Results

      "Not Permitted" page is shown.

      Notes

      • "Enter" redirects to /dosearchsite.action that is not accessible to "Unlicensed Access" users.
      • Making the space public doesn't solve the problem.
      • This was also noticed on the "Labels List" macro, and other macros that rely on label search, such as the Content Report table macro.

      Workaround

      Click on results given by the live search.

            Loading...
            IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.
            Uploaded image for project: 'Atlassian Intelligence'
            1. Atlassian Intelligence
            2. AI-910

            Livesearch macro returns Not Permitted when Unlicensed Access searching

              • 29
              • Severity 3 - Minor
              • 3

                NOTE: This bug report is for Confluence Cloud. Using Confluence Server? See the corresponding bug report.

                Summary

                When using a Live Search Macro as an Unlicensed Access user (Service Desk Customer), the user is able to search content by selecting it from the search suggestions but when the user hits 'return' to run the search, he is redirected to /dosearchsite.action and sees "Not Permitted"

                Environment

                • Confluence Space shared through JIRA Service Desk

                Steps to Reproduce

                1. Link a JIRA Service Desk project to a Space
                2. Create a page on that space with a live search macro
                3. login as a Service Desk customer (user without Confluence or JIRA Application access)
                4. navigate to the page with the live search macro
                5. type on the box to see results. results can be selected and are available
                6. hit "Enter" on the keyboard

                Expected Results

                Search results are shown.

                Actual Results

                "Not Permitted" page is shown.

                Notes

                • "Enter" redirects to /dosearchsite.action that is not accessible to "Unlicensed Access" users.
                • Making the space public doesn't solve the problem.
                • This was also noticed on the "Labels List" macro, and other macros that rely on label search, such as the Content Report table macro.

                Workaround

                Click on results given by the live search.

                        Unassigned Unassigned
                        mfernandezbadii Mauro Badii (Inactive)
                        Votes:
                        111 Vote for this issue
                        Watchers:
                        92 Start watching this issue

                          Created:
                          Updated:

                            Unassigned Unassigned
                            mfernandezbadii Mauro Badii (Inactive)
                            Affected customers:
                            111 This affects my team
                            Watchers:
                            92 Start watching this issue

                              Created:
                              Updated: