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Bug
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Resolution: Fixed
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Low
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5.8.16
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9
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Severity 3 - Minor
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Recreate
- Start creating a page
- Add a office doc to the page
- Wait for previewer to get polled
- Save page
- Now you can see that the document is back to it's thumbnail
- Check the server, the conversion is saved for the draft page, and for the saved page.
Server
Conversion are saved in <CONFLUENCE_HOME>/shared-home
> find . -name *<attachment_id>* ./dcl-thumbnail/74/24/2524324/2524323_1mime ./dcl-thumbnail/74/24/2524324/2524323_1 ./dcl-thumbnail/72/24/2524322/2524323_1mime ./dcl-thumbnail/72/24/2524322/2524323_1 ./dcl-document/74/24/2524324/2524323_1mime ./dcl-document/74/24/2524324/2524323_1 ./dcl-document/72/24/2524322/2524323_1mime ./dcl-document/72/24/2524322/2524323_1
2524322 = Drafts page
2524324 = Saved page
Solutions
- Transfer conversions from drafts to saved page
or - Do not start conversion for the draft, it's a waste of time/cpu/power
- relates to
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CONFSERVER-38233 File Conversion Service causes Sustained CPU Spike
- Closed
- Testing discovered
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CONFSERVER-42826 Attachment thumbnails are not being removed from the filesystem when an attachment is deleted
- Gathering Impact