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  1. Confluence Data Center
  2. CONFSERVER-33673

Internal Confluence links in notification email not correct

      Issue Summary

      In email notifications when the content of a page is displayed, all Confluence internal links (attachments, pages,...) are wrong and only point to the address http://server.base.url/#.

      For issues regarding anchor links in the notifications mail, watch the following bug report: CONFSERVER-58737

      Steps to Reproduce

      1. Have a confluence that has a mail server
      2. Create a page that contains a link of the following
        1. Link to another page
        2. Link to attachments
      3. Send the content of that page in a mail notificaitons

      Expected Results

      Clicking the link will take you to the correct link

      Actual Results

      The link does not work and only take you to a link with the following address

      http://server.base.url/#
      

      Notes

      Links to external pages (i.e.: http://www.google.com) work as expected.

      Workaround

      No workaround

            [CONFSERVER-33673] Internal Confluence links in notification email not correct

            Hi Everyone,

            Since this ticket was addressing issues in links to pages and attachments which has been fixed in 5.7.4, I've closed this ticket. I've created a new ticket here CONFSERVER-58737 to address the additional issue regarding anchor links that aren't working correctly in mail notifications. Please please watch that issue for further updates.

            Monique Khairuliana (Inactive) added a comment - Hi Everyone, Since this ticket was addressing issues in links to pages and attachments which has been fixed in 5.7.4, I've closed this ticket. I've created a new ticket here CONFSERVER-58737 to address the additional issue regarding anchor links that aren't working correctly in mail notifications. Please please watch that issue for further updates.
            Monique Khairuliana (Inactive) made changes -
            Link New: This issue is related to CONFSERVER-58737 [ CONFSERVER-58737 ]
            Monique Khairuliana (Inactive) made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: Needs Triage [ 10030 ] New: Closed [ 6 ]
            Monique Khairuliana (Inactive) made changes -
            Description Original: In email notifications when the content of a page is displayed, all Confluence internal links (attachments, pages,...) are wrong and only point to the address {{[http://server.base.url/#]}}.

            Links to external pages (i.e.: [http://www.google.com|http://www.google.com/]) work as expected.

             
            h4. Update 11/16/2018:

            It appears that this fixed bug has regressed.  When viewing the underlying URL of an anchor link embedded within a task notification email, the URL appears in the following format: <base-url>/#pagename-anchorname .   When you click on a link like this, Confluence does not display a page.

            According to [Anchors|https://confluence.atlassian.com/conf68/anchors-947170225.html], the format should be like: {{[<base-url>/display/spacekey/pagename#pagename-anchorname|http://myconfluence.com/display/spacekey/pagename#pagename-anchorname]}}
            h4. Steps to reproduce:
             * Create a page.
             * Create an anchor link.
             * Create a task that includes a reference to the anchor link.
             * Assign task to a user.
             * In resulting email notification, view and click on anchor link contained therein.

            Tested in 5.10.8, 6.6.0 and 6.8.1

             
            New: h3. Issue Summary
            In email notifications when the content of a page is displayed, all Confluence internal links (attachments, pages,...) are wrong and only point to the address {{[http://server.base.url/#]}}.

            For issues regarding anchor links in the notifications mail, watch the following bug report: CONFSERVER-58737

            h3. Steps to Reproduce
            # Have a confluence that has a mail server
            # Create a page that contains a link of the following
            ## Link to another page
            ## Link to attachments
            # Send the content of that page in a mail notificaitons

            h3. Expected Results
            Clicking the link will take you to the correct link

            h3. Actual Results
            The link does not work and only take you to a link with the following address
            {code}
            http://server.base.url/#
            {code}

            h3. Notes
            Links to external pages (i.e.: [http://www.google.com|http://www.google.com/]) work as expected.

            h3. Workaround
            No workaround
            SET Analytics Bot made changes -
            Support reference count Original: 5 New: 6
            SET Analytics Bot made changes -
            Support reference count New: 5
            UIS New: 1
            Steve Shaw made changes -
            Description Original: In email notifications when the content of a page is displayed, all Confluence internal links (attachments, pages,...) are wrong and only point to the address {{[http://server.base.url/#]}}.

            Links to external pages (i.e.: [http://www.google.com|http://www.google.com/]) work as expected.

             
            h4. Update 11/16/2018:

            It appears that this bug has reappeared.  When viewing the underlying URL of an anchor link embedded within a task notification email, the URL appears in the following format: <base-url>/#pagename-anchorname .   When you click on a link like this, Confluence does not display a page.

            According to [Anchors|https://confluence.atlassian.com/conf68/anchors-947170225.html], the format should be like: {{[<base-url>/display/spacekey/pagename#pagename-anchorname|http://myconfluence.com/display/spacekey/pagename#pagename-anchorname]}}
            h4. Steps to reproduce:
             * Create a page.
             * Create an anchor link.
             * Create a task that includes a reference to the anchor link.
             * Assign task to a user.
             * In resulting email notification, view and click on anchor link contained therein.

            Tested in 5.10.8, 6.6.0 and 6.8.1

             
            New: In email notifications when the content of a page is displayed, all Confluence internal links (attachments, pages,...) are wrong and only point to the address {{[http://server.base.url/#]}}.

            Links to external pages (i.e.: [http://www.google.com|http://www.google.com/]) work as expected.

             
            h4. Update 11/16/2018:

            It appears that this fixed bug has regressed.  When viewing the underlying URL of an anchor link embedded within a task notification email, the URL appears in the following format: <base-url>/#pagename-anchorname .   When you click on a link like this, Confluence does not display a page.

            According to [Anchors|https://confluence.atlassian.com/conf68/anchors-947170225.html], the format should be like: {{[<base-url>/display/spacekey/pagename#pagename-anchorname|http://myconfluence.com/display/spacekey/pagename#pagename-anchorname]}}
            h4. Steps to reproduce:
             * Create a page.
             * Create an anchor link.
             * Create a task that includes a reference to the anchor link.
             * Assign task to a user.
             * In resulting email notification, view and click on anchor link contained therein.

            Tested in 5.10.8, 6.6.0 and 6.8.1

             
            Steve Shaw made changes -
            Affects Version/s New: 6.8.1 [ 78526 ]
            Affects Version/s New: 6.6.0 [ 75132 ]
            Affects Version/s New: 5.10.8 [ 63921 ]
            Steve Shaw made changes -
            Description Original: In email notifications when the content of a page is displayed, all Confluence internal links (attachments, pages,...) are wrong and only point to the address {{[http://server.base.url/#]}}.

            Links to external pages (i.e.: [http://www.google.com|http://www.google.com/]) work as expected.

             

            Update 11/16/2018:

            It appears that this bug has reappeared.  When viewing the underlying URL of an anchor link embedded within a task notification email, the URL appears in the following format: <base-url>/#pagename-anchorname .   When you click on a link like this, Confluence does not display a page.

            According to [Anchors|https://confluence.atlassian.com/conf68/anchors-947170225.html], the format should be like: {{[<base-url>/display/spacekey/pagename#pagename-anchorname|http://myconfluence.com/display/spacekey/pagename#pagename-anchorname]}}

             
            New: In email notifications when the content of a page is displayed, all Confluence internal links (attachments, pages,...) are wrong and only point to the address {{[http://server.base.url/#]}}.

            Links to external pages (i.e.: [http://www.google.com|http://www.google.com/]) work as expected.

             
            h4. Update 11/16/2018:

            It appears that this bug has reappeared.  When viewing the underlying URL of an anchor link embedded within a task notification email, the URL appears in the following format: <base-url>/#pagename-anchorname .   When you click on a link like this, Confluence does not display a page.

            According to [Anchors|https://confluence.atlassian.com/conf68/anchors-947170225.html], the format should be like: {{[<base-url>/display/spacekey/pagename#pagename-anchorname|http://myconfluence.com/display/spacekey/pagename#pagename-anchorname]}}
            h4. Steps to reproduce:
             * Create a page.
             * Create an anchor link.
             * Create a task that includes a reference to the anchor link.
             * Assign task to a user.
             * In resulting email notification, view and click on anchor link contained therein.

            Tested in 5.10.8, 6.6.0 and 6.8.1

             
            Steve Shaw made changes -
            Description Original: In email notifications when the content of a page is displayed, all Confluence internal links (attachments, pages,...) are wrong and only point to the address {{http://server.base.url/#}}.

            Links to external pages (i.e.: [http://www.google.com]) work as expected.
            New: In email notifications when the content of a page is displayed, all Confluence internal links (attachments, pages,...) are wrong and only point to the address {{[http://server.base.url/#]}}.

            Links to external pages (i.e.: [http://www.google.com|http://www.google.com/]) work as expected.

             

            Update 11/16/2018:

            It appears that this bug has reappeared.  When viewing the underlying URL of an anchor link embedded within a task notification email, the URL appears in the following format: <base-url>/#pagename-anchorname .   When you click on a link like this, Confluence does not display a page.

            According to [Anchors|https://confluence.atlassian.com/conf68/anchors-947170225.html], the format should be like: {{[<base-url>/display/spacekey/pagename#pagename-anchorname|http://myconfluence.com/display/spacekey/pagename#pagename-anchorname]}}

             

              ttranminh Tam Tran
              aconde Alejandro Conde Carrillo (Inactive)
              Affected customers:
              11 This affects my team
              Watchers:
              22 Start watching this issue

                Created:
                Updated:
                Resolved: