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  1. Confluence Server and Data Center
  2. CONFSERVER-28739

copy and pasting web images will not attach the image to the page

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    Description

      NOTE: This bug report is for Confluence Server. Using Confluence Cloud? See the corresponding bug report.

      Steps to reproduce

      1. Search for an image on the web
      2. Right click and choose copy
      3. Open the editor
      4. Right click and choose paste
      5. Save page

      The pasted image will display correctly but the image will not be attached to the page. Storage format of the image will look like below.

      <p><br /></p>
      <p><ac:image>
          <ri:url />
        </ac:image></p>
      <p><br /></p>
      

      Confluence is expecting the URL of the image but it is empty.
      Reproduced on IE, FF, Safari and Chrome
      For details, can refer to the following video
      Recording #18.mp4

      Workaround:

      Workaround 1
      An easy workaround for this is to:

      1. Paste the image from web into Paint.
      2. Then select the image in paint and Copy it again
      3. Paste it on your Confluence page.

      The image will be saved as an attachment.

      Workaround 2

      1. Copy the image link
      2. Add the image as web link (Insert Image >> Image from the web >> paste the image url >> click insert)

      Attachments

        1. Recording #18.mp4
          680 kB
          AmandaFernandez

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              cee80e86d823 Anna-Mariia Chyzhevska
              barconati BillA
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              Dates

                Created:
                Updated:
                Resolved: