Uploaded image for project: 'Confluence Server and Data Center'
  1. Confluence Server and Data Center
  2. CONFSERVER-28739

copy and pasting web images will not attach the image to the page

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Details

    Description

      NOTE: This bug report is for Confluence Server. Using Confluence Cloud? See the corresponding bug report.

      Steps to reproduce

      1. Search for an image on the web
      2. Right click and choose copy
      3. Open the editor
      4. Right click and choose paste
      5. Save page

      The pasted image will display correctly but the image will not be attached to the page. Storage format of the image will look like below.

      <p><br /></p>
<p><ac:image>
    <ri:url />
  </ac:image></p>
<p><br /></p>

      Confluence is expecting the URL of the image but it is empty.
      Reproduced on IE, FF, Safari and Chrome
      For details, can refer to the following video
      Recording #18.mp4

      Workaround:

      Workaround 1
      An easy workaround for this is to:

      1. Paste the image from web into Paint.
      2. Then select the image in paint and Copy it again
      3. Paste it on your Confluence page.

      The image will be saved as an attachment.

      Workaround 2

      1. Copy the image link
      2. Add the image as web link (Insert Image >> Image from the web >> paste the image url >> click insert)

      Attachments

        1. Recording #18.mp4
          680 kB
          AmandaFernandez

        Issue Links

          duplicates

          Bug - A problem which impairs or prevents the functions of the product. CONFSERVER-65792 Pasting a dataUrl base64 encoded image in the editor fails and results in the server exception

          • Highest - Our top priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. CONFSERVER-76082 Drag and drop an image in the editor fails and results in the server exception

          • Low - Low priority issues
          • Short Term Backlog
          is duplicated by

          Bug - A problem which impairs or prevents the functions of the product. CONFSERVER-24211 Unable to copy and paste images from a Safari window

          • Low - Low priority issues
          • Closed

          Suggestion - CONFSERVER-34201 Saving External Web Images as Attachments when Copying from External Contents and Pasting into Editor Page

          • Closed

          Suggestion - CONFSERVER-43058 Ability to attach image permanently when copy-paste the content that included the image from external resources to Confluence

          • Closed

          Suggestion - CONFSERVER-43522 Option to upload and embed copied web images

          • Closed
          relates to

          Bug - A problem which impairs or prevents the functions of the product. CONFCLOUD-28739 copy and pasting images will not attach the image to the page

          • Medium - Medium priority issues
          • Short Term Backlog
          mentioned in

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          Activity

            People

              cee80e86d823 Anna-Mariia Chyzhevska
              barconati BillA
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              Dates

                Created:
                Updated:
                Resolved: